AI Technology Vision

Computer System Validation (CSV) Services for Pharma & Biotech

GAMP 5-compliant validation from experts with 23+ years at Pfizer and 13 years at Veeva. Practical, risk-based validation that protects your compliance and accelerates your business.

The Validation Challenge

Every pharmaceutical and biotech company faces the same compliance burden: ensuring computerized systems are validated and inspection-ready. Yet most struggle with:

  • FDA inspection anxiety with unvalidated systems in production
  • Validation backlogs growing faster than internal resources
  • Cloud and SaaS confusion about validation requirements
  • Outdated documentation from systems deployed years ago
  • No internal CSV expertise to guide validation strategy

We provide the expertise to get your systems validated right—practical, risk-based validation that passes inspection and supports your business goals.

CSV validation challenges in pharmaceutical manufacturing

Our CSV Services

Three proven engagement models to meet your validation needs

Our Validation Approach

We combine regulatory expertise with practical implementation experience to deliver validation that works in the real world.

Risk-Based Methodology

Following GAMP 5 Second Edition principles, we focus validation effort where risk is highest. Not every system needs the same level of rigor—we help you make defensible, risk-based decisions that satisfy regulators without over-validating.

Practical Documentation

Our validation packages are thorough but practical. We create documentation that inspectors expect to see, written in clear language that your team can maintain. No unnecessary documentation—just what's needed to demonstrate compliance.

Modern Systems Expertise

We validate modern cloud, SaaS, and AI/ML systems using current regulatory thinking. Our team understands how to apply traditional validation principles to cloud platforms, configurable SaaS applications, and emerging technologies like generative AI.

Veeva Vault Specialization

With 13 years of Veeva experience including roles as Practice Director for Vault Quality and RIM, we bring unique vendor-side and client-side perspective. We understand Veeva's validation approach and can accelerate your QMS, QualityDocs, and CTMS validation.

Systems We Validate

Our validation expertise spans the full spectrum of GxP computerized systems used in pharmaceutical, biotech, and medical device companies.

Quality Management Systems

Veeva Vault QMS, MasterControl, ETQ, TrackWise, and other electronic quality systems for CAPA, change control, deviations, and document management.

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Document Management

Veeva Vault QualityDocs, Documentum, SharePoint, and custom DMS for controlled document lifecycle, training records, and batch records.

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Laboratory Systems

LIMS and ELN platforms including LabWare, STARLIMS, Benchling, Dotmatics, and custom laboratory data management systems.

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Manufacturing Execution

MES platforms from Rockwell, Siemens, Emerson, and custom manufacturing systems for batch execution, equipment monitoring, and genealogy.

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Clinical Trial Systems

Veeva Vault CTMS, Medidata EDC, Oracle Clinical, and other systems for study management, safety reporting, and regulatory submissions.

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Enterprise Systems

SAP for life sciences, NetSuite, Coupa, and other ERP and procurement systems that handle GxP data or support regulated processes.

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Cloud & SaaS Platforms

Applications hosted on AWS, Azure, GCP, and SaaS platforms. We apply modern validation approaches including vendor assessment and critical function testing.

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AI & ML Systems

Custom AI models and machine learning systems used in drug discovery, quality prediction, and manufacturing optimization in GxP environments.

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Regulatory Compliance Framework

Our validation services ensure compliance with all relevant regulatory standards and guidance documents.

FDA 21 CFR Part 11

Electronic records and electronic signatures requirements for FDA-regulated industries.

EU Annex 11

European Medicines Agency computerized systems requirements for pharmaceutical quality systems.

GAMP 5 Second Edition

Good Automated Manufacturing Practice guide for validation of automated systems.

ICH Q9

Quality Risk Management principles applied to system validation and ongoing maintenance.

ISO 13485

Medical device quality management system requirements for software validation.

Computer Software Assurance

FDA's modern, risk-based approach to software validation emphasizing critical thinking over documentation.

Your Validation Team

Led by validation experts with decades of experience at Pfizer and Veeva Systems.

Amie Harpe - CSV Practice Lead

Amie Harpe

CSV Practice Lead

  • • 23 years at Pfizer - Quality Operations and Digital Solutions
  • • Deployed DMS to 65 manufacturing sites, 22,000 users
  • • Led Veeva QMS implementation for change control
  • • PMP, SAFe Product Owner, Lean Six Sigma Green Belt
Pesh Joshi - Veeva & Regulatory Systems Expert

Pesh Joshi

Veeva & Regulatory Systems

  • • 13 years at Veeva Systems - Senior Consultant to Practice Director
  • • Practice Director for Vault Quality (QualityDocs, QMS, Training)
  • • Practice Manager for RIM Vault (regulatory submissions, eCTD)
  • • 20 years total in life sciences software implementation

Frequently Asked Questions

Ready to Get Compliant?

Schedule a free CSV assessment call to discuss your validation needs. We'll help you understand your gaps, estimate effort, and chart a path to inspection readiness.

Schedule a Free CSV Assessment Call