IntuitionLabs
AI Technology Vision

AI Support Retainer

Keep the momentum going after workshops with ongoing office hours, workflow optimization, and expert support. Your team's questions do not stop after training -- neither should the support.

What Office Hours Look Like

Flexible, practical support sessions that meet your team where they are. No formal agendas required -- bring real questions from real work.

Drop-In Q&A
Weekly or bi-weekly scheduled sessions where any team member can join with questions. "How do I get ChatGPT to do X?" "Is it okay to use Y data?" Quick answers from an expert.
Workflow Build Sessions
Dedicated 1-on-1 or small group sessions to build specific AI workflows. We work with your team member on their actual task and create reusable templates they can share with colleagues.
New Feature Briefings
When AI tools release new features (which happens frequently), we deliver short briefings on what changed and how it affects your team's workflows. Stay current without the research burden.

Retainer Options

Choose the engagement model that fits your team's needs and budget.

Monthly Partner

RECOMMENDED
$200/hr
16 hrs/mo = $3,200/mo

Predictable monthly support with dedicated availability

  • 16 dedicated hours per month
  • Weekly office hours slot
  • Priority scheduling (48hr response)
  • Monthly prompt library updates
  • Quarterly adoption report
  • New feature briefings included
  • Additional hours at $200/hr
Best for: 3-month minimum, month-to-month after
Get started

Ad-Hoc

$350/hr
Book as needed

Flexible support without monthly commitment

  • No minimum hours
  • Book sessions as needed
  • Standard scheduling (1-week notice)
  • All session types available
  • Session recordings included
Best for: No minimum, pay per session
Book a session

How Teams Use Retainer Hours

Real examples of how our retainer clients use their monthly hours to continuously improve AI adoption across their organizations.

New Employee Onboarding

Bring new hires up to speed on your AI tools, policies, and best practices with condensed training sessions. Access to recorded workshops and prompt libraries.

Workshop details

Workflow Building

Work 1-on-1 with team members to build AI-powered workflows for their specific tasks. Create custom GPTs, prompt templates, and automation sequences.

Get started

Prompt Library Maintenance

Keep your organization prompt library current and effective. Add new templates, refine existing ones based on team feedback, and document best practices.

Get started

Tool Evaluation

When new AI tools emerge, get an expert assessment of whether they are worth adopting, how they compare to your current stack, and what the compliance implications are.

Get started

Policy Updates

Quarterly review and update of your AI usage policies to reflect new tools, new regulations, and lessons learned from your team usage patterns.

Policy services

New Feature Training

AI tools release new features constantly. We deliver short, focused briefings on what changed and how to take advantage of new capabilities in your workflows.

Workshop details

Expert Network Access

As a retainer client, you get access to the full IntuitionLabs expert network. Beyond AI training, we can connect you with specialists in:

Custom AI Development
When a workflow needs a custom tool, API integration, or internal application.
Data Engineering
When AI initiatives require better data infrastructure, pipelines, or analytics.
Computer System Validation
When AI tools need to be validated for GxP use under 21 CFR Part 11.
Veeva Platform
When AI adoption intersects with your Veeva CRM or Vault implementation.
Change Management
When AI adoption stalls due to organizational resistance or unclear ownership.
Security & Compliance
When AI deployments need security review, penetration testing, or compliance assessment.

Frequently Asked Questions

Office hours are scheduled video sessions where your team can bring questions, challenges, or ideas related to AI tools. Think of it as having an AI expert on speed dial. Sessions can be 1-on-1 or group format. Topics range from "how do I write a better prompt for this task" to "can you help me build a custom GPT for our team."
Yes. One of the most common uses of retainer hours is onboarding new team members on AI tools and your company AI policy. We provide condensed training sessions that bring new hires up to speed on what the team has already learned, including access to the prompt library and recorded workshop materials.
Monthly Partner retainer hours do not roll over between months. However, if you consistently use fewer hours than allocated, we will recommend adjusting your plan during the next quarterly review. We track utilization monthly and want to ensure you are getting value from every hour.
Yes. You can purchase additional hours at the $200/hr retainer rate for any month where you need extra support -- for example, during a major tool rollout, new hire cohort, or policy update. Just let us know 2 weeks in advance so we can allocate the right resources.
The Monthly Partner retainer has a 3-month minimum commitment with month-to-month renewal after that. This gives enough time to establish a rhythm and demonstrate value. The Ad-Hoc option has no minimum commitment -- you simply book hours as needed.
Retainer hours cover training, consulting, and lightweight workflow optimization (custom GPTs, prompt templates, workflow design). If you need custom software development (API integrations, internal tools, data pipelines), that would be scoped as a separate project. We can help identify when a project scope is needed during office hours.
Ready for Ongoing AI Support?
Ready for Ongoing AI Support? image

Ready for Ongoing AI Support?

Book a call to discuss which retainer option fits your team. We will help you sustain the momentum from training and continuously improve AI adoption.

Schedule a Consultation

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