Veeva CRM Extensions for Pharma & Life Sciences

Discover how Veeva CRM and its extensions are transforming HCP engagement, compliance, and omnichannel orchestration. IntuitionLabs, based in San Jose, CA, helps organizations modernize with secure, AI-powered CRM solutions.

Veeva CRM in action

Veeva CRM Extensions: What Sets Them Apart

Veeva CRM is purpose-built for pharma and life sciences, offering deep MLR compliance, unified HCP data, and robust omnichannel orchestration. Extensions include Approved Email, Engage, Events Management, MyInsights analytics, and Vault integration for regulatory content.

Upcoming GenAI features (CRM Bot, Voice Control) and the Veeva AI Partner Program are pushing the boundaries of automation and intelligence in pharma CRM.

  • Real-time HCP profiles & VitaSegments: Unified, actionable customer data.
  • CLM & Approved Email: Face-to-face and remote detailing, compliant communications.
  • Events & Sample Management: Streamlined event planning and sample tracking.
  • MyInsights Analytics: Embedded dashboards and KPI tracking.
  • AI-powered Suggestions: Next-best-action, content recommendations, and more.
  • Vault Integration: Regulatory content and compliance workflows.

Veeva CRM Modules & Extensions

Approved Email & Engage
Compliant, trackable HCP communications and remote engagement.
Events Management
Plan, execute, and track events with built-in compliance.
Sample Management
Automate sample requests, inventory, and reporting.
MyInsights Analytics
Custom dashboards, real-time KPIs, and actionable insights.
Vault Integration
Seamless regulatory content management and MLR workflows.
AI & GenAI Extensions
Next-best-action, CRM Bot, Voice Control, and partner GenAI apps.

Unified HCP Engagement

Veeva CRM extensions enable a single platform for HCP targeting, omnichannel orchestration, and real-time insights—improving field force efficiency and compliance.

Unified HCP engagement

AI & Predictive Analytics

Leverage GenAI for next-best-action, content generation, and predictive HCP segmentation.

AI in CRM

Integration & Compliance

Open APIs and cloud-first SaaS enable seamless integration and regulatory readiness (HIPAA, GDPR, 21 CFR Part 11).

CRM integration and compliance

How Veeva CRM Compares

Veeva CRM
Pharma-native, deep compliance, unified data, GenAI roadmap.
Salesforce Life Sciences Cloud
Flexible, strong AI (Einstein), broad ecosystem, higher integration effort.
IQVIA OCE
Deep data integration, predictive analytics, complex implementation.
Exeevo
Microsoft stack, all-in-one licensing, rapid deployment.
Creatio
Low-code BPM, transparent pricing, quick time-to-value.
Cegedim
European focus, payer integration, less advanced AI.

How IntuitionLabs Can Help

We specialize in extending Veeva CRM with AI-first, compliance-embedded solutions for pharma and biotech. Our team delivers rapid pilots, modular pricing, and deep integration with Veeva Vault, Salesforce, and EHR systems.

We help you leverage GenAI for next-best-action, content generation, and unified HCP journeys—while ensuring regulatory alignment and data security.

  • AI-first CRM extensions: GenAI assistants, predictive analytics, and content automation.
  • Compliance by design: HIPAA, GDPR, 21 CFR Part 11, and MLR workflows.
  • Modular, transparent pricing: Attract startups and mid-sized biotech.
  • Rapid pilots: Go live in weeks, not months.

Frequently Asked Questions

Why CRM Extensions Matter in Pharma

The pharma CRM market is forecast to reach $20B by 2033, driven by AI, cloud SaaS, and regulatory requirements. IntuitionLabs can help you extend Veeva CRM to optimize HCP engagement, automate compliance, and unify commercial, medical, and marketing data.

Related topics
CRMAIComplianceOmnichannelIntegration
  • Optimize HCP engagement and field force productivity
  • Automate MLR compliance and consent tracking
  • Unify commercial, medical, and marketing data
  • Enable AI-driven next-best-action and content generation
  • Meet HIPAA, GDPR, and 21 CFR Part 11 requirements

Ready to extend your Veeva CRM?

Contact IntuitionLabs to discuss how we can help you design and implement modern, AI-powered CRM extensions.

Start the conversation