Chatbot Decision Tree

The infographic outlines a decision tree for a patient support chatbot. At the top is a rounded rectangle that asks, "How can I help you?". Four options are then presented: 'Prescription Status,' 'Dosage Information,' 'Side Effects,' and 'Financial Assistance', with respective 'YES' or 'NO' options branching from the central question. Each of these options branches into 'Please tell me more.' which prompts an explanation. The 'Prescription Status' leads to, "Your prescription was shipped and should arrive in 3 days." The 'Dosage Information' branch yields, "I can provide details on how to take your medication". The 'Side Effects' option suggests, "Let me know your symptoms and I can offer guidance". Finally, the 'Financial Assistance' option suggests, "Please see our program enrollment options". A cartoon avatar of a smiling figure and a speech bubble with ellipsis reside on the upper right.