CRM Solutions for Virtual Hospice Care

Empower your hospice team with a comprehensive CRM platform designed for virtual care delivery, regulatory compliance, and compassionate patient support.

Multilingual Patient & Family Management

Serve diverse communities with our comprehensive patient and family relationship management system. Track language preferences, cultural customs, and family dynamics with customizable fields designed for Korean, Chinese, Thai, Vietnamese, and Filipino communities. Our 360-degree view ensures every team member can provide culturally sensitive, personalized care while maintaining complete family unit visibility.

Intelligent Volunteer Coordination

Streamline your volunteer programs with our advanced management module. Automatically match volunteer skills and certifications to patient needs, from language capabilities to specialized services like pet therapy or cosmetology. Track hours for PVSA reporting, manage geographic availability across multiple counties, and coordinate your "Hugs for Hospice" programs with ease.

Automated Compliance & Workflows

Navigate complex healthcare regulations with confidence. Our platform automates bi-weekly Plan of Care reviews, maintains complete audit trails for HIPAA and CMS compliance, and generates required reports for CDPH and Medicare. Built-in workflows ensure your virtual hospice meets all federal and California state requirements while reducing administrative burden.

Essential Features for Virtual Hospice Operations

Purpose-built CRM capabilities designed specifically for the unique needs of virtual hospice providers

Referral Pipeline Management

Track referral sources from physicians, hospitals, and SNFs with 24-hour response SLA monitoring. Analyze conversion rates and optimize your intake process.

Learn about pipeline management

IDG Collaboration Platform

Coordinate your Interdisciplinary Group with automated task assignments, secure team communication, and role-based access for doctors, nurses, and specialists.

Explore collaboration tools

Bereavement Automation

Manage 13-month bereavement programs with automated letter sequences, counseling session tracking, and family support documentation.

View engagement features

Geographic Service Management

Optimize care delivery across Orange, LA, and Riverside counties with territory mapping, travel optimization, and mobile access for field staff.

Discover location analytics

Virtual Care Compliance

Meet telehealth requirements with built-in California compliance features, electronic signatures, and secure cloud-based documentation.

Review compliance solutions

Crisis & On-Call Management

24/7 on-call nurse scheduling, emergency escalation workflows, and real-time status updates for critical patient situations.

See crisis management tools

Why Choose Our Hospice CRM?

Built by healthcare technology experts who understand hospice care

Cloud-Native Architecture

Secure, scalable, and accessible from anywhere

Rapid Implementation

Go live in weeks, not months, with our proven methodology

Dedicated Support

24/7 support team with hospice industry expertise

Key Platform Features

Continuous Updates

Regular updates to meet evolving regulatory requirements

Custom Integrations

Seamless connection with your existing systems

Data Security

Enterprise-grade security with full HIPAA compliance

Comprehensive Compliance Management

Navigate the complex regulatory landscape with confidence. Our platform ensures full HIPAA compliance with PHI encryption and audit logs, meets all Medicare Conditions of Participation, and adheres to California's strict telehealth and privacy laws. Built-in features for CAHPS reporting, CHAP accreditation, and automated compliance documentation protect your organization from regulatory risks.

Advanced Analytics & Reporting

Transform your hospice data into actionable insights. Track referral source performance, monitor patient census trends, analyze volunteer program effectiveness, and measure care quality metrics. Our customizable dashboards provide real-time visibility into operational KPIs, financial performance, and regulatory compliance status, empowering data-driven decision making.

Success Metrics That Matter

50% Reduction

Average reduction in administrative time through automation

100% Compliance

Audit success rate with our automated documentation

24-Hour Response

Guaranteed intake response time tracking and alerts

13-Month Journey

Automated bereavement support program management

Frequently Asked Questions

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