Chatbot vs. Call Center: Patient Query Resolution Showdown | Educational Posters Infographics

The infographic presents a comparative analysis between chatbots and call centers for resolving patient queries. It is visually divided into two distinct sections. The left side features a stylized icon of a chatbot accompanied by the text "CHATBOT", whereas the right side displays a female call center agent with a headset, paired with the text "CALL CENTER." A "VS" symbol is located between them, indicating a comparison. Under the chatbot section, three advantages are listed with checkmarks: "Automatic responses", "24/7 availability", and "Cost-effective". Under the call center section, the checkmarked attributes are "Human interaction", "Limited hours", and "Resource-intensive." The title "CHATBOT vs. CALL CENTER" appears prominently at the top in a large, bold font, with the subtitle "PATIENT QUERY RESOLUTION SHOWDOWN" underneath in a rounded rectangle. The layout employs a clean and simple design to highlight the key differences between these two patient support methods. The lower-left corner indicates the source: intuitionlabs.ai.