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HelloNote

by HelloNote
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OVERVIEW

All-in-one web-based EMR and practice management software built by therapists for physical, occupational, and speech therapy practices.

HelloNote is a comprehensive, all-in-one Electronic Medical Record (EMR) and practice management solution specifically designed for Physical Therapy (PT), Occupational Therapy (OT), and Speech-Language Pathology (SLP) practices. Founded in 2016 by practicing therapists, the software's core mission is to reduce administrative burden and simplify clinical workflows, allowing providers to focus on patient care.

HelloNote is a cloud-based platform that offers a full suite of features for practice management, including streamlined intake with dynamic forms and e-signatures, intelligent scheduling with automated SMS/Email reminders, and integrated billing/collections with claim scrubbing, real-time eligibility verification, and card-on-file payment options. The EMR module features smart, template-driven documentation with discipline-specific templates, automated goal libraries, and one-click CPT linking. The platform's more recent 'HelloNote 2.0' version incorporates AI-driven tools for note automation and transcription services to dictate notes, further cutting down documentation time. It also includes a secure patient portal, telehealth capabilities, and a customizable KPI dashboard for real-time reporting and analytics. The software is designed to be highly scalable, supporting sole practitioners, new clinics, and multi-location practices. It offers no set-up fees or contracts and includes full training and free data migration services to ensure a seamless transition.

RATING & STATS

User Rating
4.9/5.0
20 reviews
Customers
1,000+
Founded
2016

SCREENSHOTS

HelloNote screenshot 1HelloNote screenshot 2HelloNote screenshot 3

KEY FEATURES

  • All-in-One EMR & Practice Management
  • AI-Assisted Documentation & Dictation Service
  • Intelligent Scheduling with Automated Reminders
  • Integrated Billing, Claims & Eligibility Verification
  • Secure Patient Portal & Dynamic Intake Forms
  • Telehealth Capabilities
  • Customizable PT, OT, and SLP Templates
  • KPI Dashboard & Advanced Reporting
  • Patient Kiosk/Front Desk Automation
  • Home Exercise Program (HEP) Integration

PRICING

Model: subscription
Starting at: USD 69.00
Offers a Free EMR plan (limited to 2 patients, email support) and a paid Lite plan starting at $69/month for a single user with EMR and Practice Management features. Other plans, including 'HelloNote Auto AI' and multi-user accounts, are available.
FREE TRIALFREE TIER

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Physical Therapy (PT) Practice ManagementOccupational Therapy (OT) Practice ManagementSpeech-Language Pathology (SLP) Practice ManagementNew Clinic Setup and EMR Migration

INTEGRATIONS

Fiserv (Credit Card Processing)Home Exercise Program (HEP) VendorsCRM Systems (Planned/In Development)Calendar Sync (Google, iPhone)

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒Single Sign-On (SSO) via Open ID Connect
  • 🔒Multi-Factor Authentication (MFA)
  • 🔒HIPAA-Compliant Chat
  • 🔒Daily Backups & Data Security

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, full training
Implementation Time: 1-4 weeks
Target Company Size: startup, small, medium
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +All-in-one platform built by therapists for PT/OT/SLP
  • +Excellent, responsive customer support and full training
  • +AI-assisted notes and dictation service for faster documentation
  • +No set-up fees or long-term contracts
  • +Free data migration from existing EMR
✗ Cons:
  • -Interface may be complex for new users (prior to 2.0 update)
  • -Limited number of public reviews on major platforms (e.g., G2)
  • -Some users report occasional glitches with saving/losing information

ABOUT HELLONOTE

Other software by HelloNote:
HelloNote Auto-ERA (Medical Billing & Claims ManagementERA (Electronic Remittance Advice) processing)

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