WellSky Personal Care (formerly ClearCare) is a comprehensive, web-based operating platform designed to streamline and manage the core business functions of non-medical home care agencies. It is an all-in-one solution that integrates clinical, financial, and operational workflows.
Key Features and Capabilities:
- Scheduling and Time Tracking: Intuitive tools for managing appointments, caregiver assignments, and real-time scheduling updates. G2 users highly rate its time tracking and scheduling capabilities.
- Electronic Visit Verification (EVV): Robust, GPS-enabled clocking in/out and reliable tracking of caregiver visits to ensure compliance and accountability.
- Caregiver Management: Tools for client-to-caregiver matching, payroll management, and a dedicated mobile app to access schedules, care plans, and client information at the point of care.
- Billing & Invoicing: Features for billing, invoicing, payment processing (via partners like WorldPay), and accelerating the third-party payer revenue cycle (via partners like Change Healthcare).
- Care Coordination: Facilitates seamless communication among caregivers, clients, and family members through caregiver portals and the WellSky® Personal Care Family Room.
- Reporting and Analytics: Provides analytics dashboards and custom reporting options to monitor performance metrics and make data-driven decisions.
Target Users and Use Cases: WellSky Personal Care is primarily used by personal care providers, non-medical home care agencies, and multi-office/multi-physician coordination centers, supporting agencies of all sizes from small businesses to large enterprises. The platform is secure and HITRUST CSF-certified, powering over 4,300 agencies and supporting more than 600,000 caregivers.
