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AxisCare Matching

by AxisCareaxiscare.com
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OVERVIEW

AI-powered caregiver-client matching and intelligent scheduling solution for non-medical home care agencies.

AxisCare Matching is a core, AI-powered feature within the comprehensive AxisCare Home Care Software platform, designed to optimize scheduling and enhance the quality of care through intelligent caregiver-client assignments. The system uses advanced algorithms to perform AI-Powered Caregiver Matching, considering a wide range of data points to ensure the best fit for every visit. This includes matching based on caregiver availability, skills, certifications, acceptable driving distance, preferred weekly hours, overtime status, schedule history, and specific client/caregiver preferences (e.g., pet allergies, smoking environment, gender preference).

This capability automates the complex process of filling open shifts, significantly reducing administrative burden and minimizing the risk of human error. It also empowers caregivers through the AxisCare Mobile App by allowing them to view and request open visits. When requesting a visit, the app displays an “attribute score” (a percentage) that clearly reflects how well their qualifications and preferences align with the client's needs and environment.

Beyond matching, the AxisCare platform provides a full suite of home care management tools, including Electronic Visit Verification (EVV) with GPS/Geofence, HIPAA-compliant two-way chat, robust billing and payroll integrations, custom reporting, and client/family portals. It is a highly-rated, scalable solution built for non-medical enterprise home care agencies of all sizes.

RATING & STATS

User Rating
4.7/5.0
204 reviews
Customers
1,000+
Founded
2013

KEY FEATURES

  • AI-Powered Caregiver Matching
  • Real-Time Drag-and-Drop Scheduling
  • Electronic Visit Verification (EVV) Compliance
  • GPS Geofencing and Tracking
  • Caregiver Mobile App (iOS/Android)
  • Open Shift Request/Attribute Scoring
  • VA and Medicaid Billing Services
  • Billing and Payroll Integration

PRICING

Model: subscription
Starting at: USD 200.00
Custom subscription pricing based on the size of the agency and the number of clients served. Pricing is not publicly listed and requires a quote. External sources suggest a starting price around $200/month.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps

USE CASES

Caregiver-Client MatchingHome Care Scheduling OptimizationEVV Compliance and TrackingCaregiver Management and CommunicationAutomated Billing and Payroll

INTEGRATIONS

QuickBooksApploiCareAcademyActivated InsightsPLACED

COMPLIANCE & SECURITY

Compliance:
HIPAASOC 2
Security Features:
  • 🔒GPS Geofencing
  • 🔒Multi-step Verification
  • 🔒HIPAA-Compliant Two-Way Chat
  • 🔒Data Encryption

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support
Implementation Time: 1-4 weeks
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +AI-powered caregiver-client matching for optimal fit and consistency
  • +Excellent and responsive customer support and unlimited training
  • +Highly reliable and precise timekeeping with EVV and GPS geofencing
  • +User-friendly interface that is easy to train new staff on
✗ Cons:
  • -Pricing is not transparent and requires a custom quote
  • -Mobile app interface could be improved (as noted in some reviews)
  • -Scheduling calendar interface can feel dated (as noted in some reviews)

TRY IT OUT

ABOUT AXISCARE

Other software by AxisCare:
AxisCare Scheduling (Home Health & Home CareScheduling and routing optimization)

BROWSE SOFTWARE IN CAREGIVER MATCHING AND MANAGEMENT