Aidin

by Aidin
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OVERVIEW

Healthcare referral management software for hospitals and post-acute care providers to centralize workflows, streamline care transitions, and improve patient outcomes.

Aidin is a cloud-based healthcare referral management platform designed to streamline post-acute care transitions, reduce hospital length of stay (ALOS), and decrease readmission rates. The platform is utilized by hospitals, health systems, and post-acute care providers to centralize and digitize disparate communication channels, including faxes, emails, and digital messages, into one HIPAA-compliant communication hub.

Key Benefits & Capabilities:

  • Optimized Patient Choice: Empowers patients to select the highest quality post-acute providers by providing them with objective quality, satisfaction, and outcome data.
  • Workflow Automation: Features real-time assignment alerts, structured checklists, and a command center to identify and prevent delays in the care transition pipeline.
  • Centralized Communication: Consolidates all inbound and outbound faxes, digital messages, and authorization requests, reducing manual hand-off errors and staff time.
  • Compliance & Data: Built to comply with federal regulations like the IMPACT Act and supports value-based care models by holding partners accountable for performance.
  • Scalable Plans: Offers multiple tiers, including a free access plan, up to an Enterprise Plan that provides full bidirectional Electronic Medical Record (EMR) integration with systems like Epic, Cerner, and Meditech.

By leveraging Aidin, organizations aim to increase staff efficiency, create additional system capacity, and ensure patients receive the best possible care post-discharge.

RATING & STATS

Customers
100+
Founded
2011

KEY FEATURES

  • Referral and Authorization Management
  • Centralized Communication Hub (Fax/Digital)
  • HIPAA-Compliant Instant Messaging
  • Post-Acute Provider Directory
  • Patient Choice & Quality Data Tools
  • Real-Time Assignment Alerts & Workflow Management
  • Bidirectional EMR Integration

PRICING

Model: freemium
Offers a 'Free Access Plan' for post-acute providers to receive referrals. Paid subscription plans, including 'Verified,' 'Community,' and 'Enterprise' tiers, unlock advanced features like EMR integration, custom reporting, and team workflow access. Pricing is subscription-based and not publicly disclosed.
FREE TIER

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web
🔌 API Available

USE CASES

Discharge PlanningPrior AuthorizationReducing Hospital ReadmissionsCare CoordinationPost-Acute Provider SelectionValue-Based Care Enablement

INTEGRATIONS

EpicCernerMeditech

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒SSO
  • 🔒Encryption

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, knowledge base
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Centralizes all communication (fax, digital, phone) into one HIPAA-compliant platform.
  • +Empowers patient choice by providing objective quality and outcome data on providers.
  • +Full bidirectional EMR integration available with major systems (Epic, Cerner).
  • +Proven to reduce hospital length of stay (ALOS) and readmission rates.
✗ Cons:
  • -Pricing for advanced plans is not publicly disclosed, suggesting a high enterprise cost.
  • -Limited public third-party reviews and ratings available for comparison.
  • -Requires EMR integration for full 'Enterprise' benefits.

ABOUT AIDIN

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