EpiSoft

by EpiSoft Health
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OVERVIEW

Cloud-based Electronic Medical Records (EMR) and Practice Management software specializing in oncology, chemotherapy, and chronic disease management.

EpiSoft is a multi-centre, multi-tenanted Software as a Service (SaaS) solution designed for the management of patients with severe chronic illnesses, with a primary focus on oncology and chemotherapy. Developed by EpiSoft Health, an Australian eHealth company founded in 2005, the platform serves individual practitioners, multi-site clinics, day hospitals, and tertiary hospitals.

Key Features and Capabilities

The software provides a comprehensive suite of tools for clinical and administrative workflows:

  • Oncology & Infusion Drug Management: Australia's only cloud-based standalone EMR for infusion drug management, including e-prescribing, compounded medication ordering, and drug administration charting.
  • Smart Scheduling & Treatment Planning: Features for complex date-driven care plans, such as chemotherapy cycles, including smart protocol scheduling, chair management, and automated SMS/email reminders.
  • Epi-Me Patient Portal: A highly-engaging, mobile-friendly patient engagement portal that allows patients to complete demographic and health history information, view upcoming treatments, and manage appointments.
  • Referrer Portal: Streamlines the referral process, providing validated, legible referral information directly into the practice software.
  • Practice Management & Billing: Includes cash flow management with integration for faster claim payments (e.g., Medicare, health funds, DVA) and a robust billing module.
  • Clinical Data Capture: Tailored clinical data capture tools for specialties like cancer, hepatitis, Crohn's disease, and mental health, which also supports clinical research and outcomes analysis.
  • Secure Communication: Letter writing module with secure messaging capabilities.

Target Users and Use Cases

EpiSoft is tailored for healthcare providers managing complex, chronic conditions, with key use cases including:

  • Oncology/Chemotherapy: Management of cancer treatment, including adherence to evidence-based guidelines (like eviQ protocols) and clinical trial protocol setup.
  • Chronic Disease Management: Solutions for mental health, chronic viral hepatitis, and Inflammatory Bowel Disease (IBD).
  • Hospital Workflow: Hospital Preadmissions/eAdmissions and Infusion Management.
  • Clinical Research: Leveraging real-world evidence from the system to identify safer, more effective treatments.

RATING & STATS

Customers
60+ hospitals
Founded
2005

KEY FEATURES

  • Oncology & Infusion Drug Management
  • Epi-Me Patient Portal
  • Smart Scheduling & Chair Management
  • Treatment Planning (e.g., eviQ protocols)
  • Practice Management & Billing
  • Clinical Data Capture & Reporting
  • Secure Messaging & Letter Writing
  • Referrer Portal

PRICING

Model: subscription
SaaS pricing model based on utilisation (e.g., per billable treatment visit for EpiSoft Cancer). Prices are in Australian Dollars (AUD) and exclude GST. A 30-day free trial is available. Implementation costs are separate, typically budgeting the 1-year license price for one-off setup.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Oncology/Chemotherapy ManagementChronic Disease Management (Hepatitis, IBD)Mental Health & AOD ProgramsHospital Preadmissions/eAdmissionsClinical Research Data Capture

INTEGRATIONS

Medicare (Australia)DVA (Australia)Health FundsHospital PAS (e.g., TrakCare)My Health Record (Australia)

COMPLIANCE & SECURITY

Compliance:
HIPAA (Business Associate Standards)Australian Privacy ActNZ Privacy Act
Security Features:
  • 🔒Role-Based Access Control
  • 🔒Data Encryption (Implied by HIPAA)
  • 🔒Staff Training/Confidentiality

SUPPORT & IMPLEMENTATION

Support: email, phone
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly specialized for complex chronic diseases (Oncology, Hepatitis, IBD).
  • +Strong, proven patient engagement portal (Epi-Me) with over a million admissions processed.
  • +Modular, cloud-based (SaaS) architecture suitable for various practice sizes.
  • +Deep integration with Australian healthcare systems (Medicare, My Health Record, eviQ protocols).
  • +Excellent customer support and long-term customer retention (15+ years with key clients).
✗ Cons:
  • -Pricing is utilisation-based and not publicly transparent.
  • -Primary focus and deep integrations are centered on the Australian market.
  • -No public reviews/ratings available on major comparison sites (G2/Capterra).

TRY IT OUT

ABOUT EPISOFT HEALTH

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