iQueue

by iQueue
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OVERVIEW

AI-powered SaaS suite for healthcare capacity management, optimizing Operating Rooms, Infusion Centers, and Inpatient Flow to increase patient access and operational efficiency.

The iQueue product suite by LeanTaaS is an award-winning, best-in-class SaaS solution for healthcare capacity management, leveraging sophisticated AI and machine learning to drive enhanced patient outcomes and improved operations across asset-heavy areas of the hospital. The suite includes specialized products: iQueue for Operating Rooms (optimizing surgical block and open time utilization), iQueue for Infusion Centers (balancing schedules and optimizing chair utilization), and iQueue for Inpatient Flow (optimizing bed capacity, discharge planning, and patient throughput).

The platform is EHR-agnostic, securely sitting outside the firewall to provide predictive and prescriptive analytics, even in multi-EHR environments. Key benefits include significant, quantifiable ROI (e.g., up to $100k per OR per year, $20k per infusion chair annually), increased patient access, reduced patient wait times, and decreased staff overtime and burnout.

The newest addition, iQueue Autopilot, is a generative AI solution that provides human-like conversations and actionable insights for decision-making across patient flow, scheduling, command center, block management, and staffing. It operates through three methods: "Lean Forward" (real-time recommendations), "Lean Back" (proactive alerts), and "Moment in Time Problem Solving" (immediate risk intervention). The solution is designed for low IT lift and includes "Transformation as a Service" with a dedicated engagement team for change management and governance.

RATING & STATS

User Rating
4.8/5.0
2287 reviews
Customers
500+
Founded
2010

KEY FEATURES

  • AI/ML-Powered Predictive & Prescriptive Analytics
  • Generative AI (iQueue Autopilot)
  • Operating Room Block & Open Time Optimization
  • Infusion Center Scheduling & Chair Utilization
  • Inpatient Bed Capacity & Discharge Forecasting
  • Clinical Staffing Alignment & Optimization
  • EHR-Agnostic Data Aggregation

PRICING

Model: enterprise
Subscription-based model for enterprise health systems. Pricing is not publicly disclosed but is based on the scope of the iQueue products (ORs, Infusion Centers, Inpatient Flow) implemented. The model includes setup, training, and support.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Maximizing OR Utilization and Case VolumeReducing Patient Wait Times in Infusion CentersImproving Inpatient Flow and Reducing ED BoardingStandardizing Operations Across Multi-EHR Health SystemsProactive Staffing and Resource Alignment

INTEGRATIONS

EHR SystemsEMR SystemsPM Systems

COMPLIANCE & SECURITY

Compliance:
HIPAASOC 2HITRUST CSF
Security Features:
  • 🔒Data Encryption
  • 🔒Access Control
  • 🔒Penetration Testing
  • 🔒Privacy Policy
  • 🔒Trust Center

SUPPORT & IMPLEMENTATION

Support: email, dedicated account team, training
Implementation Time: 1-3 months
Target Company Size: enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Proven, quantifiable ROI and capacity gains (e.g., $100k/OR/year).
  • +Advanced AI/ML and Generative AI for proactive operations management.
  • +EHR-agnostic solution that standardizes processes across multi-EHR health systems.
  • +Includes "Transformation as a Service" for change management and governance.
  • +Strong compliance profile (HIPAA, SOC 2 Type 2, HITRUST).
✗ Cons:
  • -Pricing is not publicly disclosed (Enterprise model).
  • -Requires significant organizational change management for full benefit.
  • -Limited public reviews on major software comparison sites like G2/Capterra.

ABOUT IQUEUE

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