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One Step Software

by One Step Software
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OVERVIEW

Comprehensive behavioral health software for addiction treatment centers, sober living homes, drug courts, and recovery coaches.

One Step Software is an all-in-one practice management and client engagement platform specifically designed for the behavioral health and addiction recovery industry, including sober living homes, treatment centers, recovery coaches, and drug courts. The platform's primary goal is to help organizations run data-driven programs, automate manual workflows, and improve client outcomes.

Key capabilities include a secure, HIPAA-compliant mobile app that fosters client-alumni engagement and communication, allowing residents to view schedules, track sobriety, and check-in. For administrators, the software automates critical functions like client intake, rent/program fee billing (autobill), and compliance tracking. It provides complete visibility into program outcomes through advanced data analytics and reporting, which can be essential for grant funding and demonstrating program efficacy. Core features also include EMR/EHR functionalities, medical billing, appointment scheduling, and e-prescribing tools, all centralized to reduce paperwork and streamline operations for staff and clinicians.

Target Users & Use Cases:

  • Target Users: Program Directors, Clinical Staff, House Managers, Recovery Coaches, Billing Administrators.
  • Use Cases: Sober Living Management, Addiction Treatment Program Management, Drug Court Case Management, Client Outcomes Tracking, Alumni Engagement, Automated Billing.

RATING & STATS

User Rating
4.5/5.0
25 reviews
Customers
2,000+
Founded
2017

KEY FEATURES

  • Automated Client Intake
  • Outcomes and Progress Tracking
  • Client/Alumni Mobile App (iOS/Android)
  • Automated Rent/Program Fee Billing
  • EMR/EHR Functionality
  • Medical Billing and Claims Management
  • Compliance Tracking
  • Location Tracking (Check-ins)
  • Appointment Scheduling & Reminders

PRICING

Model: enterprise
One Step Software operates on a custom, quotation-based pricing model (Premium Plans). Interested organizations must contact the sales team to receive a personalized quote based on their specific needs and program size.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Sober Living ManagementAddiction Treatment Program ManagementDrug Court Case ManagementRecovery CoachingClient Outcomes Measurement

INTEGRATIONS

EHRsBilling SystemsInsurance Platforms

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒Secure Messaging
  • 🔒Encryption
  • 🔒Secure Data Handling

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support, live chat
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly user-friendly and intuitive design, making staff training easy.
  • +All-in-one platform centralizes client records, scheduling, and billing.
  • +HIPAA-compliant mobile app enhances client engagement and accountability.
  • +Strong customer support and responsiveness.
  • +Focus on outcomes tracking provides valuable data for program improvement.
✗ Cons:
  • -Pricing is not publicly disclosed (custom/quotation-based).
  • -Limited public information on specific third-party integrations (e.g., accounting software).
  • -Some users report minor bugs/glitches in the mobile app or payment module.

TRY IT OUT

ABOUT ONE STEP SOFTWARE

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