Behavehealth Peer Support is a specialized software module within the comprehensive BehaveHealth platform, an all-in-one Electronic Health Record (EHR), Revenue Cycle Management (RCM), Customer Relationship Management (CRM), and Enterprise Resource Planning (ERP) solution designed exclusively for behavioral health and addiction treatment facilities.
The Peer Support module is specifically engineered to revolutionize the management and operation of peer support programs for organizations like recovery centers, treatment facilities, and Recovery Community Organizations (RCOs). It aims to streamline administrative tasks, ensure regulatory compliance, and ultimately enhance patient outcomes by empowering peer supporters.
Key Features and Capabilities
- Intuitive Dashboard: Centralized hub for easy access and management of all program activities.
- Scheduling and Calendar Management: Tools to coordinate peer support sessions and events, complete with automated reminders for both staff and peers.
- Outcome Tracking: Monitor client progress with real-time analytics and reporting tools to measure program effectiveness.
- Integrated Billing: Unique functionality to track peer notes and streamline insurance billing processes, including support for Medicaid billing, allowing specialists to generate and submit claims directly from the platform.
- Secure Communication: Confidential messaging features to foster trust and openness between peer supporters and clients while maintaining security.
- Document Management: Securely upload, store, and share necessary documents and resources.
- Mobile Accessibility: The platform is designed with a mobile-first approach, offering full accessibility on web, iOS, and Android devices for staff and clients on the go.
Target Users and Use Cases
The software is ideal for organizations across the behavioral health continuum, including:
- Treatment Centers: For integrating peer services into the clinical workflow and ensuring proper documentation for billing.
- Recovery Residences & Sober Living Homes: To manage peer-led activities and compliance.
- Recovery Community Organizations (RCOs): For integrated program management, impact measurement, and community relationship management.
- Coaching & Case Management Services: To facilitate documentation and coordination of peer-driven support.