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AZZLY Peer Support

by AZZLY β€’ azzly.com
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OVERVIEW

All-in-one EHR, RCM, and Patient Management platform for behavioral health and addiction treatment, featuring dedicated peer support tools.

AZZLY Peer Support is a core component of the AZZLY Rizeβ„’ platform, an all-in-one Electronic Health Record (EHR), Practice Management (PM), and Revenue Cycle Management (RCM) solution purpose-built for the behavioral health and addiction treatment industry. The platform is designed to serve all levels of care (LOC), including residential, outpatient, detox, and Medication-Assisted Treatment (MAT).

Peer Support Capabilities: AZZLY Rize delivers a seamless and HIPAA-secure experience for Peer Support Services. Peer Support staff can make efficient and secure contributions directly to the patient chart, and administrators can set role-based limitations for access. The system's configurable forms and workflows help programs comply with emerging standards for peer support services, including documentation requirements for potential reimbursement.

Key Benefits & Features:

  • All-in-One Platform: Integrates clinical documentation, scheduling, patient engagement, and billing/claims into a single system, eliminating the need for disparate software.
  • Revenue Cycle Management (RCM): Includes features like eligibility checks, authorization tracking, claims scrubbing, denial management, and auto-generation of claims, boasting a reported 98% first-time pass rate.
  • Medication Management: Features eMARs (Electronic Medication Administration Records), eMORs (Electronic Medication Observation Records), ePrescribing (eRx), EPCS (Electronic Prescribing of Controlled Substances), and PDMP (Prescription Drug Monitoring Program) integration.
  • Patient Engagement Portal (PEP): Allows for digital intake/admissions, e-signatures, secure two-way messaging, and access to schedules and care plans on any device.
  • Compliance: Built-in features ensure compliance with regulatory standards from bodies like The Joint Commission (TJC) and CARF, and the platform is ONC-Certified.
  • Mobility: Cloud-based and mobile-friendly design allows access and documentation on computers, tablets, and phones.

RATING & STATS

User Rating
3.9/5.0
70 reviews
Customers
5,000+
Founded
2009

KEY FEATURES

  • βœ“Peer Support Documentation & Messaging
  • βœ“All-in-One EHR, PM, and RCM
  • βœ“Integrated Telehealth (Zoom)
  • βœ“Medication Management (eMAR/eMOR, ePrescribing)
  • βœ“Patient Engagement Portal (PEP)
  • βœ“Automated Billing & Claims Management
  • βœ“Configurable Forms and Workflows
  • βœ“AI-Assisted Documentation (DAX Copilot/Dragon Medical One)

PRICING

Model: subscription
Subscription-based with three customizable monthly packages: Basic, Pro, and Enterprise. Pricing is per-user and not publicly disclosed; contact AZZLY for a personalized quote.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
πŸ“± Mobile AppsπŸ”Œ API Available

USE CASES

Behavioral Health TreatmentAddiction Treatment (SUD)Mental Health ClinicsResidential and Outpatient ProgramsRevenue Cycle ManagementCase Management

INTEGRATIONS

ZoomDrFirst/Rcopia EngineAvaility EDI ClearinghouseTSYS/GPI Merchant ServicesDAX CopilotDragon Medical One

COMPLIANCE & SECURITY

Compliance:
HIPAAONC-ACB EHR 2015 Cures UpdateCARF-CompliantThe Joint Commission (TJC) CompliantFHIR CompliantHL7 Compatible
Security Features:
  • πŸ”’Multi-Factor Authentication (MFA)
  • πŸ”’Role-Based Access Control
  • πŸ”’Data Encryption
  • πŸ”’Audit Logs
  • πŸ”’Automatic Access Time-out
  • πŸ”’Secure Cloud Hosting (Azure)

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support
Implementation Time: 1-3 months
Target Company Size: startup, small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

βœ“ Pros:
  • +All-in-one EHR, PM, and RCM platform eliminates multiple systems
  • +Purpose-built for behavioral health and addiction treatment workflows
  • +Excellent, responsive US-based customer support and comprehensive training
  • +Highly customizable forms and workflows for compliance and accreditation
  • +High first-time claims pass rate (98%)
βœ— Cons:
  • -Pricing is not publicly disclosed, requiring a direct quote
  • -Some users report the system can be slow to load at times
  • -The scheduler interface can be cumbersome for some users

ABOUT AZZLY

Other software by AZZLY:
β€’ AZZLY MAT (Substance Abuse Treatment β†’ MAT (Medication-Assisted Treatment) tracking)
β€’ AZZLY Medication Management (Behavioral Health EHR & Practice Management β†’ Psychiatric medication management)
β€’ AZZLY Rize (Substance Abuse Treatment β†’ Residential treatment management)

BROWSE SOFTWARE IN PEER SUPPORT DOCUMENTATION