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Eleos Health Peer

by Eleos Health
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OVERVIEW

AI-powered CareOps automation platform for behavioral health that uses ambient scribe technology to automate documentation, ensure compliance, and provide clinical insights.

Eleos Health is an AI-powered CareOps automation platform purpose-built for behavioral health, substance use disorder (SUD) treatment, home health, and hospice, designed to streamline documentation and significantly reduce provider burnout. The platform utilizes voice-based AI (ambient scribe) and Natural Language Processing (NLP) technology, trained on one of the industry's largest datasets of real-world treatment sessions, to securely capture and analyze therapy sessions.

Key Components & Capabilities:

  • Eleos Documentation: The core feature that works by turning ambient session audio or short bullet points into detailed, compliant, and clinically rich progress notes, reducing documentation time by over 70%. Providers typically accept approximately 80% of the system's documentation suggestions.
  • Eleos Compliance: An AI-enabled solution that automatically scans 100% of eligible progress notes across various domains to flag potential documentation errors before a claim is submitted, simplifying the appeals process and supporting accreditation.
  • Clinical Insights: Provides real-time, actionable insights and analytics into treatment effectiveness, helping to drive evidence-based care and improve client outcomes.
  • Eleos Health Peer: A specific component noted for peer support documentation.

The platform integrates seamlessly with any Electronic Health Record (EHR) system through a simple browser extension, making it EHR-agnostic and ensuring rapid implementation with zero disruption to existing workflows. It is designed for behavioral health providers, case managers, prescribers, organizational leaders, and audit/compliance teams in medium to enterprise-sized practices.

RATING & STATS

User Rating
4.9/5.0
12 reviews
Customers
100+
Founded
2020

KEY FEATURES

  • AI-Powered Ambient Scribe/Documentation Automation
  • Eleos Compliance (Pre-submission Error Flagging)
  • Real-Time Clinical Insights and Feedback
  • EHR Workflow Embedding (Browser Extension)
  • Voice-Driven Analytics/Speech-to-Insights
  • Mobile Documentation
  • Supports 150+ languages

PRICING

Model: enterprise
Pricing is not publicly disclosed; contact the vendor for a quote. The product is positioned for mid-market and enterprise behavioral health organizations.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Automated clinical documentationCompliance and auditingClinical supervision and feedbackReducing provider burnoutPeer support documentation

INTEGRATIONS

EHR systems (agnostic via browser extension)The Echo Group (EchoVantage)

COMPLIANCE & SECURITY

Compliance:
HIPAASOC 2 Type IIHITRUSTISO 27001ISO 27799FERPANIST CSF
Security Features:
  • 🔒2FA (Multi-Factor Authentication)
  • 🔒SSO (Single Sign-On)
  • 🔒Encryption (data at rest and in transit)
  • 🔒Strict Access Controls
  • 🔒Continuous Monitoring
  • 🔒Annual Penetration Testing

SUPPORT & IMPLEMENTATION

Support: email, phone, online support
Implementation Time: < 1 week
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Reduces documentation time by 70% or more
  • +Seamless EHR integration via browser extension (EHR-agnostic)
  • +High-quality, compliant clinical notes that support medical necessity
  • +Excellent customer support and high ease of use
  • +Empowers audit teams with 100% note scanning for compliance
✗ Cons:
  • -Pricing is not publicly transparent (enterprise model)
  • -Heavy reliance on AI accuracy for sensitive data (requires provider review)
  • -Requires initial staff training and adoption of a new workflow
  • -Potential for technical issues with integration into daily workflows

ABOUT ELEOS HEALTH

Other software by Eleos Health:
Eleos Health (Behavioral Health EHR & Practice ManagementGroup therapy documentation)