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ECP Move-Ins

by Eldermarkeldermark.com
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OVERVIEW

Streamlines the resident move-in process for senior living communities with digital signatures, automated tasks, and compliance tracking.

ECP Move-Ins is a dedicated software solution designed to simplify and accelerate the resident move-in process for senior living communities, including assisted living, independent living, and memory care. The software is a module within the broader ECP (Extended Care Professional) all-in-one platform, which also includes eMAR, EHR, CRM, and Billing functionalities.

The primary value proposition of ECP Move-Ins is to replace scattered, paper-based processes with a connected, centralized, and user-friendly system. It ensures that every required document, approval, and task is completed on time, which helps to ensure compliance and avoid delays. The platform eliminates manual paperwork by utilizing digital signatures.

Key Features and Capabilities:

  • Automated Workflows: Provides task lists tailored to a community's needs, ensuring every step of the admissions process is accounted for and staff are made more efficient.
  • Digital Signatures: Allows for the collection and storage of signatures directly within the system, eliminating the need for manual paperwork.
  • Family/Resident Portal: Puts key tools in the hands of families, allowing them to complete essential tasks and making the transition process smoother, which reduces staff workload.
  • Seamless Integration: Integrates with ECP's Clinical and CRM tools, ensuring resident information flows automatically into the care system post-move-in, eliminating duplicate data entry.
  • Compliance Tracking: Helps communities ensure compliance by tracking all required documentation and approvals.

ECP is trusted by over 8,000 senior living communities nationwide and is known for its excellent customer service and user-friendly interface.

RATING & STATS

User Rating
4.8/5.0
36 reviews
Customers
8,000+
Founded
1991

KEY FEATURES

  • Digital Signatures and Paperless Forms
  • Automated Task Management and Workflows
  • Compliance and Document Tracking
  • Centralized Admissions Process
  • Family/Resident Portal
  • Integration with ECP Clinical and CRM
  • Lead and Occupancy Tracking

PRICING

Model: subscription
Custom pricing based on the organization's size, specific requirements, and the ECP modules utilized. Pricing is not publicly disclosed. A free trial is available.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, saas, on_premise
Platforms: web, windows, mac, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Streamlining Resident Move-In ProcessIncreasing Community Occupancy RatesEnsuring Regulatory ComplianceImproving Family and Resident Onboarding Experience

INTEGRATIONS

ECP ClinicalECP CRMLiberty SoftwareFoundation SystemsPharmacy Interface

COMPLIANCE & SECURITY

Compliance:
HIPAASOC 2 Type IIHITRUSTISO 27001ONC Certified
Security Features:
  • 🔒Multi-Factor Authentication (MFA)
  • 🔒AWS WAF (Web Application Firewall)
  • 🔒Data Encryption
  • 🔒Daily Backups and Multi-location Redundancy

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support, online knowledge base
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Excellent 24/7 customer support and online training resources
  • +User-friendly and easy for staff to learn
  • +Part of a comprehensive all-in-one platform (EHR, eMAR, CRM, Billing)
  • +Eliminates paperwork with digital signatures and automated workflows
  • +Strong compliance and security certifications (SOC 2 Type II, HIPAA)
✗ Cons:
  • -Pricing is not publicly disclosed (custom quote required)
  • -Some users report a steep learning curve for the care plans module (part of the larger ECP suite)
  • -No public screenshots or video tutorials readily available

TRY IT OUT

ABOUT ELDERMARK

Other software by Eldermark:
ECP Billing (Assisted Living & Senior LivingResident billing and accounting)
Eldermark (Assisted Living & Senior LivingActivities and engagement tracking)