Aline is a comprehensive, purpose-built operating system designed specifically for the senior living, post-acute, and home care sectors. Formed in October 2022 from the merger of industry-leading software providers Enquire, Glennis Solutions, and Sherpa CRM, Aline provides a unified platform to address complex operational, clinical, and administrative challenges at scale.
Key Solutions & Capabilities:
- Sales & Marketing: Includes Aline CRM (a system of recommendation powered by AI), Marketing Automation, Contact Center services, and tools like Roobrik for prospect engagement. It automates tasks, surfaces high-intent leads, and provides actionable insights to drive move-ins and increase occupancy.
- Resident Care & Engagement: Features like Aline Care, eMAR (electronic Medication Administration Record), and Grove Menus streamline care delivery. It offers a point-of-care mobile task app for staff to record care and resident interactions in real-time, helping to mitigate health and safety risks and ensuring accurate service documentation for billing.
- Accounting, Leasing & Billing: Provides full visibility from lease to ledger, integrated payments (debit, credit, ACH), and automated billing, reducing manual reconciliation and revenue leakage.
- Insights & Performance: Aline Intelligence™ combines generative AI and machine learning with a rich dataset to guide decisions. Operational Insights and Quality modules offer sophisticated executive dashboards, real-time reporting, and tools for regulatory compliance audits and quality management across portfolios.
Aline serves over 9.3K communities and is built for interoperability, offering more than 100 integrations to connect with existing systems.