NotiSphere is a cloud-based communications platform designed to modernize and streamline the medical device and drug recall process, which has historically been inefficient and paper-based. The software facilitates direct, electronic communication between healthcare providers and manufacturers/suppliers to manage a wide range of supply disruptions, including recalls, backorders, and shortages. This digital transformation is aimed at increasing patient safety, reducing operational costs, and improving compliance.
Key Benefits and Features
For Healthcare Providers:
- Targeted Notifications: The platform eliminates "alert fatigue" by ensuring providers only receive notifications for products they have actually purchased, reducing the volume of irrelevant alerts by up to 90%.
- Consolidated View: It provides a single, consolidated view of all supply disruptions, allowing for better triage and clarity on next steps and required actions.
- Recall Response Management: Users can create tasks and delegate actions to key stakeholders for a coordinated, organization-wide response, and collect all responses centrally.
- Audit Trail: It automatically stores all notifications and responses, maintaining a clear audit trail for regulatory and internal compliance processes.
For Suppliers/Manufacturers:
- Increased Compliance: Suppliers can proactively deliver product alerts and achieve increased compliance in a shorter time frame.
- Real-time Tracking: The platform allows for tracking of real-time progress at healthcare organizations responding to a product notice, ensuring transparency and follow-up.
- Cost Reduction: It helps minimize costs by eliminating the need for paper mailing and extensive follow-up phone calls.
NotiSphere was founded in 2018 and has been recognized for its innovative approach to solving a critical industry challenge. The company was acquired by PAR Excellence Systems Inc. in June 2025, further integrating recall management with supply chain automation solutions.
