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DrChrono

by DrChrono
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OVERVIEW

An all-in-one, cloud-based Electronic Health Record (EHR), practice management, and medical billing solution, known for its native iPad/iPhone app.

DrChrono is a comprehensive, cloud-based medical software solution designed to streamline the workflow for healthcare practitioners, ranging from solo physician offices to large medical enterprises. The platform is notable for being the first EHR to build a native app for the iPad and iPhone, and it is an official Apple Mobility Partner for healthcare. It offers an integrated ecosystem that includes Electronic Health Records (EHR), Practice Management (PM), Revenue Cycle Management (RCM), telehealth, and medical billing services.

Key Features and Capabilities:

  • EHR and Clinical Charting: Features customizable clinical notes and templates tailored for over 20 specialties, e-prescribing (eRx) with EPCS, lab orders and results management, and medical speech-to-text capabilities.
  • Practice Management: Includes robust appointment scheduling, a HIPAA-compliant patient portal, patient check-in kiosks (OnPatient app), and automated appointment reminders.
  • Revenue Cycle Management (RCM): Provides comprehensive billing automation, real-time patient eligibility checks, integrated coding support (ICD-10, HCPCS), and a high clean claims submission rate (over 96%).
  • Telehealth: Allows for the scheduling and conducting of video visits directly from the EHR on desktop or mobile devices.
  • Mobile-First Design: The native mobile app for iOS and Android enables providers to manage patient care, charting, and scheduling from virtually anywhere.

Target Users and Use Cases: DrChrono is suitable for a wide range of healthcare settings, including small, new, and mid-sized practices, as well as larger enterprises and hospitals. Its primary use cases are to simplify administrative tasks, improve patient engagement, and enhance financial efficiency through its integrated RCM and billing services.

RATING & STATS

User Rating
3.5/5.0
41 reviews
Customers
10,000+
Founded
2009

KEY FEATURES

  • Electronic Health Records (EHR)
  • Practice Management (PM)
  • Revenue Cycle Management (RCM)
  • Telemedicine/Video Visits
  • Native iOS/Android Mobile App
  • Customizable Clinical Templates
  • E-Prescribing (eRx)
  • Patient Portal & Check-in Kiosk

PRICING

Model: subscription
Starting at: USD 199.00
Subscription plans (Prometheus, Apollo, etc.) are priced per provider per month, starting at $199/provider/month. RCM services are typically priced as a percentage of collections (3-9%), with custom quotes required for all tiers.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

EHR ManagementMedical Practice ManagementRevenue Cycle ManagementPatient EngagementTelehealth Visits

INTEGRATIONS

SquareCoverMyMedsHealth GorillaAmbra HealthBirdeyeUpdox

COMPLIANCE & SECURITY

Compliance:
HIPAAONC-ATCB Certified EHR
Security Features:
  • 🔒Secure Messaging
  • 🔒Patient Data Security
  • 🔒Encryption

SUPPORT & IMPLEMENTATION

Support: email, phone, training
Target Company Size: startup, small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Native mobile EHR for iPad/iPhone (Apple Mobility Partner)
  • +Comprehensive all-in-one platform (EHR, PM, Billing, RCM)
  • +Highly customizable clinical notes and templates
  • +Strong billing automation and high clean claims rate (RCM)
  • +Intuitive interface for appointment scheduling
✗ Cons:
  • -Poor and slow customer support/long lead times
  • -Software bugs, system slowness, and occasional crashing
  • -Interoperability score is lower than competitors (G2)
  • -User interface is considered dated by some users
  • -RCM services require using their EMR system

ABOUT DRCHRONO

Other software by DrChrono:
DrChrono Billing (Medical Billing & Claims ManagementPatient billing and statements)

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