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Rectangle Health Bridge

by Rectangle Health
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OVERVIEW

An all-in-one cloud platform for healthcare practices, streamlining patient engagement, flexible payments, and compliance management (HIPAA/OSHA).

Rectangle Health Bridge, officially known as Practice Management Bridge®, is a unified, cloud-based platform designed to simplify the business and administrative side of healthcare for practices of all specialties and sizes. The platform is comprised of three core modules: Bridge™ Engagement, Bridge™ Payments, and Bridge™ Compliance, all of which integrate seamlessly with existing Practice Management Systems (PMS) and EMR/EHR systems to enhance efficiency and accelerate revenue cycles.

Bridge™ Engagement focuses on the patient journey, automating communications to reduce administrative burden and improve patient satisfaction. Key features include online self-scheduling, automated appointment reminders (via text, email, and voice), waitlist management to fill last-minute cancellations, and digital patient intake forms. Practices using this module have reported a 35% reduction in no-shows.

Bridge™ Payments provides flexible and convenient payment options to accelerate collections and reduce Accounts Receivable (A/R). It supports Text-to-Pay, secure Card-on-File storage, online payments, contactless payments (ApplePay, GooglePay), automated payment plans, and patient financing options. A core benefit is the automatic posting of payments to the practice's existing PMS/EMR, which can cut the time spent collecting and posting payments by up to 30%.

Bridge™ Compliance helps practices navigate regulatory complexities by providing HIPAA and OSHA compliance management, including access to policies, trainings, and cybersecurity support. This feature helps safeguard Protected Health Information (PHI) and reduces the risk of costly fines.

Overall, the platform is recognized for its ease of use and ability to deliver measurable results, such as a 97% in-office payment collection rate and a 47% decrease in outstanding A/R for customers.

RATING & STATS

User Rating
4.6/5.0
116 reviews
Customers
40,000+
Founded
1993

KEY FEATURES

  • Online Patient Self-Scheduling
  • Automated Appointment Reminders (Text/Email/Voice)
  • Digital Patient Intake Forms
  • Text-to-Pay and Contactless Payments
  • Secure Card-on-File Storage
  • Automated Payment Posting to PMS/EMR
  • Patient Payment Plans and Financing
  • HIPAA and OSHA Compliance Management

PRICING

Model: subscription
Subscription model with a monthly software fee (the "Bridge" fee) per location, plus credit card transaction processing rates (typically flat-rate, ranging from 2.60% to 3.08% per transaction). Pricing is customized and not publicly disclosed as a fixed starting price.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, windows
🔌 API Available

USE CASES

Accelerating Accounts Receivable (A/R) and increasing cash flowReducing patient no-shows and maximizing schedule efficiencyStreamlining administrative workflows and reducing manual data entryEnsuring HIPAA, OSHA, and PCI compliance

INTEGRATIONS

NextGenathenahealthModMedEyeMDOpen DentalDentrixEaglesofteClinicalWorksElavon

COMPLIANCE & SECURITY

Compliance:
HIPAAOSHAPCI DSSHITRUST
Security Features:
  • 🔒Secure Card-on-File
  • 🔒Point-to-Point Encryption (P2PE)
  • 🔒Payment Fraud Prevention
  • 🔒High-level data security standards

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +All-in-one platform covering payments, engagement, and compliance in a single hub.
  • +Seamless and broad integration with major EMR/EHR and PMS systems.
  • +Highly rated for ease of use and user-friendliness by practice staff.
  • +Proven results in reducing A/R (up to 47%) and decreasing no-shows (up to 35%).
  • +Automated payment posting eliminates significant manual data entry and human error.
✗ Cons:
  • -Pricing model often includes a separate monthly "Bridge" fee on top of transaction rates.
  • -Flat-rate payment processing may be more expensive than interchange-plus models for high-volume practices.
  • -Some users report occasional connection issues or payments not auto-posting, requiring a system reboot or manual entry.

ABOUT RECTANGLE HEALTH

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