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TherapyNotes ERA

by TherapyNotes
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OVERVIEW

All-in-one EHR and practice management software for behavioral health, featuring integrated scheduling, notes, and streamlined Electronic Remittance Advice (ERA) billing.

TherapyNotes is a complete, cloud-based Electronic Health Record (EHR) and practice management system specifically designed for behavioral health professionals, including psychologists, therapists, psychiatrists, and social workers. The software integrates all aspects of practice management—from scheduling and documentation to billing and client communication—into a single, secure platform.

Key Features and Capabilities

One of the system's core strengths is its robust billing functionality, which includes the Electronic Remittance Advice (ERA) feature. This allows practices to move beyond paper Explanation of Benefits (EOBs) by routing ERAs directly into the TherapyNotes account for assisted payment posting. The system scans the ERA, automatically pulls payment and adjustment information, and guides the user through allocating the payment and reconciling the appointment, significantly reducing manual data entry and speeding up the claims process. Other billing features include electronic insurance claims, real-time eligibility (RTE) checks, and claim scrubbing to minimize rejections.

For clinical documentation, TherapyNotes offers powerful, form-based note templates (e.g., progress notes, treatment plans, psychological evaluations) that are specifically tailored for behavioral health, balancing speed with comprehensive, person-centered documentation. The system also includes a secure, HIPAA-compliant telehealth platform, a custom client portal for online scheduling and paperwork, and the optional TherapyFuel AI add-on for note-taking assistance.

Target Users and Use Cases

TherapyNotes is designed for behavioral health practices of all sizes, from solo practitioners to large enterprise groups. Its primary use case is to streamline the entire administrative and clinical workflow, enabling mental health professionals to focus less on paperwork and more on client care. The integrated nature of the EHR, especially the automated billing with ERA, makes it ideal for practices that rely heavily on insurance reimbursement.

RATING & STATS

User Rating
4.7/5.0
2713 reviews
Customers
60,000+
Founded
2010

KEY FEATURES

  • Assisted Electronic Remittance Advice (ERA) Posting
  • Electronic Insurance Claims & Claim Scrubbing
  • Real Time Eligibility (RTE) Checks
  • Form-Based Clinical Notes & Documentation
  • Integrated Telehealth Platform
  • Custom Client Portal
  • Scheduling & To-Do List Automation
  • ePrescribing (Add-on)

PRICING

Model: subscription
Starting at: USD 79.00
Subscription-based plans start at $79/month for the Solo plan. Group and Enterprise plans are $79/month for the first clinician plus a per-additional-clinician fee. Optional add-ons, like Electronic Claims/ERA claims, are 14¢ per transaction.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android, windows, mac
📱 Mobile Apps🔌 API Available

USE CASES

Streamlining insurance billing and payment posting (ERA)Managing end-to-end behavioral health practice workflowConducting HIPAA-compliant virtual therapy sessionsAutomating clinical documentation and note-taking

INTEGRATIONS

Google CalendarMicrosoft OutlookQuickSlot HealthHIPAAtizerClinically AIScribeHealthKeragon

COMPLIANCE & SECURITY

Compliance:
HIPAAHITRUSTPCI DSS
Security Features:
  • 🔒FIPS 140-2 Compliant Encryption
  • 🔒Two-Factor Authentication (2FA)
  • 🔒Automatic Backups
  • 🔒Disaster Recovery
  • 🔒Unique User Roles and Access Controls

SUPPORT & IMPLEMENTATION

Support: email, phone, 24/7 support
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Exceptional 24/7 customer support via phone and email.
  • +Highly intuitive and user-friendly interface, especially for documentation.
  • +Fully integrated billing with assisted ERA payment posting and claim scrubbing.
  • +Designed specifically for the unique needs of behavioral health professionals.
✗ Cons:
  • -Some advanced features (AI, ePrescribe) require additional add-on fees.
  • -Relies on a mobile-friendly web interface rather than a dedicated native mobile app.
  • -Less customization and reporting flexibility compared to some competitors.

ABOUT THERAPYNOTES

Other software by TherapyNotes:
TherapyNotes (Behavioral Health EHR & Practice ManagementBehavioral health-specific EHR)

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