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Icertis Contract Intelligence

by Icertis
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OVERVIEW

AI-powered Contract Lifecycle Management (CLM) platform that transforms contracts into structured data and strategic assets for large enterprises.

Icertis Contract Intelligence (ICI) is an AI-powered, enterprise-grade Contract Lifecycle Management (CLM) platform that structures and connects critical contract information to drive revenue, control costs, mitigate risk, and ensure compliance. It is utilized by numerous Fortune 500 companies, including over 30% of the Fortune 100, to manage millions of commercial agreements globally.

The platform goes beyond traditional CLM by using industry-leading generative AI (such as Icertis Copilot, built on Microsoft Azure OpenAI Service) and agentic workflows to transform contracts from static documents into strategic, operational assets.

Key features and capabilities include:

  • AI-powered Drafting & Authoring: Template- and clause-based contract creation with generative AI assistance and dynamic clause insertion.
  • Negotiation Intelligence: AI-driven red-line summaries, playbooks, and fallback positions to accelerate the negotiation phase.
  • Central Contract Repository: A centralized, secure repository that digitizes and structures contract data and metadata for robust search and retrieval.
  • Obligation & Renewal Management: Automated tracking, assignment, and fulfillment monitoring of contractual obligations and entitlements to ensure compliance and value realization.
  • Risk Scoring & Compliance Monitoring: Proactive identification and flagging of contract risks, with powerful compliance tools and a quantitative/qualitative risk-scoring model.
  • Analytics & Reporting: Highly configurable role-based dashboards and visualizations for real-time insights, KPIs, and audit trails.

ICI is highly configurable and supports complex workflows across the enterprise, including buy-side (procurement) and sell-side (sales) contracting motions, and is used by legal, procurement, sales, and finance teams.

RATING & STATS

User Rating
4.4/5.0
84 reviews
Customers
Fortune 100 clients
Founded
2009

KEY FEATURES

  • AI-powered Drafting & Clause Library
  • Negotiation Intelligence (AI Playbooks)
  • Obligation & Renewal Management
  • Risk Scoring & Compliance Monitoring
  • Central Contract Repository & Structured Data
  • E-signature & Execution Workflow
  • Contract Analytics & Reporting
  • Generative AI (Icertis Copilot)

PRICING

Model: enterprise
Icertis does not publicly disclose its pricing. It operates on a custom quote model tailored for enterprise-level needs, based on factors like the volume of user licenses, the specific feature set (modular design), contract volume, and chosen deployment style (cloud, on-premises, or hybrid). Pricing is reported to be significantly higher than the market average.

TECHNICAL DETAILS

Deployment: saas, cloud, on_premise, hybrid
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Contract Lifecycle Management (CLM)Risk & Compliance MonitoringSupplier/Vendor Contract Management (Buy-Side)Sales Contract Acceleration (Sell-Side)Clinical Trial Agreement Management (Biotech/Healthcare)

INTEGRATIONS

Microsoft AzureSAPSalesforceWorkdaySAP AribaMicrosoft SharePoint

COMPLIANCE & SECURITY

Compliance:
ISO 27001
Security Features:
  • 🔒Encryption at Rest (AES 256-bit)
  • 🔒Encryption in Transit
  • 🔒SSO
  • 🔒Secure Key Management (Azure Key Vault)

SUPPORT & IMPLEMENTATION

Support: email, phone, dedicated account manager, training
Implementation Time: 1-3 months
Target Company Size: enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +AI-powered automation and insights (Generative AI, Copilot)
  • +Enterprise-grade platform for complex, high-volume contract workflows
  • +Deep, native integrations with core enterprise systems (SAP, Microsoft, Salesforce)
  • +Strong focus on compliance, risk, and post-signature obligation management
✗ Cons:
  • -High price point (reported to be 34% more expensive than market average) [cite: 3 in first search]
  • -Custom/non-transparent pricing model
  • -Implementation can be lengthy and complex
  • -User interface can be perceived as clunky or dated by some users

ABOUT ICERTIS

BROWSE SOFTWARE IN PAYER CONTRACT COMPLIANCE