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Experian Health Contract Mgr

by Experian Health
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OVERVIEW

Automated revenue cycle management solution that audits payer contract compliance, verifies allowed amounts, and recovers underpayments for healthcare providers.

Experian Health Contract Manager is a comprehensive revenue cycle management (RCM) solution designed for hospitals, health systems, and large medical groups to ensure accurate reimbursement and maximize revenue recovery. The solution continuously audits payer contract performance to verify that collections align with negotiated terms.

Key Capabilities & Benefits:

  • Reimbursement Accuracy: Verifies contractually allowed amounts for all applicable claims by comparing expected payments to actual reimbursements.
  • Underpayment Recovery: Identifies discrepancies and contractual appeal opportunities, allowing for efficient and accurate mass appeals to recover lost revenue.
  • Contract Modeling & Negotiation: When paired with the companion solution Contract Analysis, it allows providers to model the financial implications of proposed contracts using their own claims history to negotiate more favorable terms.
  • Payer Compliance: Monitors payer adherence to contract terms and applies current reimbursement rules for Medicare and other payers, reducing the risk of audits and penalties.
  • Workflow Efficiency: Defines specific contract terms, fee schedules, and payment policies using a powerful multi-payer claims valuation engine, and provides real-time visibility through configurable online dashboards and reports.

The system is deployed as a secure, web-based solution that seamlessly integrates with existing hospital information and practice management systems, minimizing IT involvement. It is consistently recognized as a top performer in the Revenue Cycle: Contract Management category by KLAS Research.

RATING & STATS

User Rating
4.6/5.0
2524 reviews
Customers
7,500+
Founded
1994

KEY FEATURES

  • Continuous Payer Compliance Auditing
  • Multi-Payer Claim Valuation Engine
  • Underpayment Identification and Recovery
  • Contract Modeling and Negotiation Analysis
  • Automated Contract-Based Appeals
  • Online Dashboards and Ad Hoc Reporting
  • Integration with HIS/PMS

PRICING

Model: enterprise
Enterprise-level subscription, pricing is not publicly disclosed and is typically based on factors like claim volume and integration complexity. Contact Experian Health for a custom quote and demo.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web
🔌 API Available

USE CASES

Payer Contract ComplianceUnderpayment and Revenue RecoveryContract Negotiation StrategyRevenue Cycle Optimization

INTEGRATIONS

EHR/Practice Management Systems (General)Experian Health ClaimSource®Experian Health Claim ScrubberExperian Health Denial Workflow Manager

COMPLIANCE & SECURITY

Compliance:
HIPAASOC2 Type IIPCI DSS Level OneHITRUST CSF
Security Features:
  • 🔒Data Encryption
  • 🔒24/7 Web-based Access
  • 🔒Third-party Security Audits

SUPPORT & IMPLEMENTATION

Support: email, phone, training
Implementation Time: 1-3 months
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Consistently ranked Best in KLAS for Contract Management.
  • +Maximizes revenue recovery by identifying and automating underpayment appeals.
  • +Proprietary valuation logic handles complex reimbursement rules (DRG, stop-loss).
  • +Seamless integration with existing hospital information systems.
✗ Cons:
  • -Pricing is not publicly transparent (enterprise model only).
  • -Requires deep integration, which can lead to complex implementation.
  • -Primarily focused on the US healthcare market and regulations.

ABOUT EXPERIAN HEALTH

Other software by Experian Health:
Experian Health Contract Manager (Medical Supply Chain & LogisticsContract management)
Experian Health Denial Workflow (Denials Management & AppealsRoot cause analysis)
Experian Health Eligibility (Medical Billing & Claims ManagementInsurance eligibility verification)
Experian Health Prior Auth (Medical Billing & Claims ManagementPrior authorization management)

BROWSE SOFTWARE IN PAYER CONTRACT COMPLIANCE

No previous software