EQ2 HEMS (Hospital Equipment Management System), with its latest version HEMS One, is a comprehensive Computerized Maintenance Management System (CMMS) designed exclusively for the healthcare industry. It is utilized by Healthcare Technology Management (HTM)/Biomedical/Clinical Engineering, Facilities/Support Services, IT, and Supply Chain departments in hospitals, ranging from small specialty clinics to large multi-hospital institutions.
The software's core value proposition is to streamline workflows, ensure regulatory compliance, and provide a complete view of asset management, including cybersecurity risks. It is built on its own platform, offering flexibility and robust integration capabilities with virtually any third-party application needed. The company, EQ2, was acquired by TMA Systems on March 11, 2025.
Key Features and Capabilities:
- Asset Lifecycle Management: Complete tracking from purchase requisition to end-of-life, including capital planning.
- Work Order Management: Creation, assignment, tracking, and closing of work orders with as few as three clicks.
- Compliance & AEM: Automated dashboards and reporting to help meet requirements for CMS, The Joint Commission, and DNV, including fully automated Alternative Equipment Maintenance (AEM) dashboards.
- Cybersecurity Risk Monitoring: Integrates with medical equipment cyber monitoring systems to provide real-time visibility into network security risks and medical devices at risk.
- Mobile Solutions: HEMS Remote (for technicians, works disconnected) and HEMS Request (for clinicians/nurses to submit work requests via iOS/Android app with barcode scanning).
- Call Center/Dispatch: Features an automatic multi-level escalation board based on time, location, and problem.
- Dashboards & Analytics: Real-time, intuitive dashboards and hundreds of off-the-shelf reports with a custom report tool.
- Inventory & Supply Chain: Manage equipment/loaner pools, supply processing and distribution, service contracts, and vendor management.
Deployment and Support: HEMS is available as a SaaS subscription service (cloud hosting on secure Microsoft Azure servers) or for license installs on a hospital's own in-house servers. Support is 100% U.S.-based.