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Accruent TMS

by Accruentaccruent.com
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OVERVIEW

A modern, cloud-based Computerized Maintenance Management System (CMMS) for healthcare, streamlining asset management, work orders, and regulatory compliance.

Accruent TMS (Technology Management System) is a purpose-built, comprehensive Computerized Maintenance Management System (CMMS) designed specifically for the highly regulated healthcare environment. It is trusted by over 600 healthcare organizations to manage their physical assets and streamline maintenance operations.

Key Benefits and Capabilities:

Accruent TMS centralizes assets and services across the entire health system, driving quality improvements, minimizing asset downtime, and ensuring compliance with changing policies and regulations. The platform supports both Healthcare Technology Management (HTM) and Healthcare Facilities Management (HFM) teams with a modern, intuitive, and mobile-friendly cloud-based interface.

  • Work Order Management: Manage the full lifecycle of work orders, from initiation to completion, with enhanced mobility and prioritization tools.
  • Preventive Maintenance (PM): Automate recurring tasks and streamline PM workflows to ensure equipment availability and extend asset life.
  • Asset Lifecycle Management: Easily track asset status, warranty, maintenance, and lifecycle costs, leveraging data for informed purchasing and capital planning decisions.
  • Compliance & Reporting: Establish continuous compliance with Joint Commission standards and utilize comprehensive tools for seamless data documentation, reporting, and retrieval. The system is also designed to help organizations comply with regulations like FDA 21 CFR Part 11.
  • Cybersecurity: Includes advanced data security tools, standard procedures, and monitoring capabilities to maximize cybersecurity efforts and prevent data breaches.

Target Users and Use Cases:

Accruent TMS is primarily for midsize to enterprise-level healthcare organizations, including hospitals and health systems. Primary users include Clinical Engineering, Biomedical Technicians, Facilities Management, and Compliance Officers. Its main use cases are maintaining regulatory compliance, optimizing biomed and facility management operations, and reducing equipment-related downtime.

RATING & STATS

User Rating
4.2/5.0
25 reviews
Customers
500+
Founded
1995

KEY FEATURES

  • Work Order Management
  • Preventive Maintenance Scheduling
  • Asset Lifecycle Management
  • Regulatory Compliance Tools
  • Inventory and Materials Management
  • Barcoding/RFID Support
  • Real-time Analytics and Dashboards
  • Integrated Cybersecurity Tools

PRICING

Model: enterprise
Scalable pricing model tailored to healthcare organizations, based on the number of beds and departments within a facility. Contact vendor for a custom quote.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Healthcare Technology Management (HTM)Healthcare Facilities Management (HFM)Biomedical Asset ManagementJoint Commission ComplianceEquipment Downtime Reduction

INTEGRATIONS

ServiceNowInformation Security ProductsMicrosoft ExchangeMicrosoft Outlook

COMPLIANCE & SECURITY

Compliance:
Joint Commission StandardsFDA 21 CFR Part 11ISO 27001
Security Features:
  • 🔒Advanced Data Security Tools
  • 🔒Single Sign-On (SSO)
  • 🔒Cybersecurity Monitoring

SUPPORT & IMPLEMENTATION

Support: 24/7 support, email, phone, live chat, knowledge base, documentation
Implementation Time: 1-3 months
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Purpose-built for Healthcare (HTM/HFM)
  • +Strong Regulatory Compliance Capabilities (Joint Commission, FDA 21 CFR Part 11)
  • +Modern, Mobile-friendly Cloud Interface for field staff
  • +Excellent Customer Support and Professional Services
✗ Cons:
  • -Pricing not publicly disclosed (Enterprise model)
  • -Can be complex to set up/configure initially (requires professional services)
  • -Older versions were reported as clunky/not user-friendly

TRY IT OUT

ABOUT ACCRUENT

Other software by Accruent:
Accruent (Facilities & Real EstateMaintenance management (CMMS))
Accruent Energy (Facilities & Real EstateEnergy and sustainability management)

BROWSE SOFTWARE IN WORK ORDER MANAGEMENT

No previous software