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ICANotes Assessments

by ICANotes
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OVERVIEW

Cloud-based Electronic Health Record (EHR) and practice management system for behavioral health, featuring 75+ integrated assessment tools and a button-driven interface for fast, compliant documentation.

ICANotes is a comprehensive, cloud-based Electronic Health Record (EHR) and practice management system designed specifically for the unique needs of behavioral and mental health professionals, including psychiatrists, psychologists, social workers, and counselors. The core value proposition of ICANotes Assessments is its unique, button-driven interface that allows clinicians to create detailed, narrative, and audit-ready clinical documentation, including initial assessments and treatment plans, with minimal typing.

The platform includes access to an extensive library of over 75 electronic rating scales and assessment tools for adults and children, such as the PHQ-9, GAD, SASSI, MoCA, ASAM, and Suicide/Violence Risk Assessment. These tools are conveniently linked to patient records to ensure all documentation is easily accessible and secure.

Key Features and Capabilities:

  • Clinical Documentation: Self-coding progress notes, treatment plans, assessments, and discharge summaries using customizable, menu-driven templates. The system automatically determines the highest reimbursable Evaluation and Management (E/M) service code.
  • Practice Management: Appointment scheduling, calendar management, automated billing, claims management, and insurance verification.
  • E-Prescribing: Full e-prescribing capabilities, including controlled substances (EPCS) with integrated Prescription Drug Monitoring Program (PDMP) functionality.
  • Telehealth: Fully integrated, HIPAA-compliant video sessions, with a dedicated provider app.
  • Patient Engagement: A HIPAA-compliant Patient Portal for secure messaging, electronic intake forms, appointment confirmations, and online payments.

ICANotes is ideal for solo practitioners, mid-sized clinics, and large group practices in the behavioral and mental health space. It is fully HIPAA-compliant and ONC-certified.

RATING & STATS

User Rating
4.1/5.0
183 reviews
Founded
1999

KEY FEATURES

  • Integrated Behavioral Health Assessments (75+ tools)
  • Button-Driven Clinical Documentation (Self-Coding)
  • Automated E/M Coding and Billing
  • E-Prescribing (EPCS/PDMP Integration)
  • HIPAA-Compliant Telehealth
  • Practice Management and Scheduling
  • Patient Portal and Secure Messaging
  • Customizable Templates

PRICING

Model: subscription
Starting at: USD 55.00
Tiered subscription model based on practitioner type and service level. Plans range from $55/month for a Full-Time Clinician (Notes Only) to $155.30/month for a Full-Time Prescribing Clinician. Telehealth is an additional $10/user/month. A 3-month commitment is required for the ICANotes+ Subscription.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Clinical Documentation and Charting for Behavioral HealthPractice Management for Solo and Group PracticesInsurance Billing and Revenue Cycle ManagementTeletherapy and Remote Patient Care

INTEGRATIONS

Health Information Exchanges (HIE)Google Calendar (on Plus platform)

COMPLIANCE & SECURITY

Compliance:
HIPAAONC-Certified EHRHITECH ActCMSCARFJoint Commission42 CFR Part 2
Security Features:
  • 🔒128-bit Encryption
  • 🔒Secure Messaging
  • 🔒Password/Username Protection
  • 🔒Access Logs

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, 24/7 support
Implementation Time: 1-4 weeks
Target Company Size: startup, small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly specialized for Behavioral/Mental Health
  • +Time-saving, button-driven documentation (self-coding)
  • +Robust Billing and E/M coding automation
  • +Excellent customer support and training (unlimited, 24/7)
  • +Strong customization options and template library
✗ Cons:
  • -User interface is dated and may take time to learn
  • -Navigation can be difficult due to many screens
  • -Less intuitive than some competitors in ease of use

TRY IT OUT

ABOUT ICANOTES

Other software by ICANotes:
ICANotes (Behavioral Health EHR & Practice ManagementBehavioral health-specific EHR)
ICANotes Group Therapy (Behavioral Health EHR & Practice ManagementGroup therapy documentation)
ICANotes Patient Portal (Behavioral Health EHR & Practice ManagementClient portal and engagement)
ICANotes Psychiatry (Behavioral Health EHR & Practice ManagementPsychiatric medication management)
ICANotes Treatment Plans (Behavioral Health EHR & Practice ManagementMental health treatment planning)

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