ICANotes Group Therapy logo

ICANotes Group Therapy

by ICANotes

OVERVIEW

A comprehensive behavioral health EHR with specialized, button-driven tools for rapid, compliant clinical documentation, including dedicated features for group therapy.

ICANotes is a comprehensive Electronic Health Record (EHR) and practice management system designed specifically for behavioral and mental health professionals, including psychiatrists, psychologists, social workers, and group therapists.

It is renowned for its unique, button-driven interface that allows clinicians to create detailed, narrative, and audit-ready clinical documentation, such as progress notes, treatment plans, and assessments, with minimal typing. The system is designed to significantly reduce the time spent on paperwork, with users reporting the ability to complete notes in just minutes.

For Group Therapy, ICANotes is one of the few systems with built-in tools for group sessions, allowing therapists to set up a group, mark attendance, document shared themes, and generate individualized notes for each client, while attaching the correct billing codes (e.g., 90853).

Key features include integrated e-prescribing (EPCS), HIPAA-compliant telehealth, appointment scheduling, a HIPAA-compliant patient portal, billing, and claims management. The newer ICANotes+ platform also includes an AI Ambient Listening Scribe feature to automatically generate draft progress notes from session transcripts. It is suitable for solo practitioners, mid-sized clinics, and large group practices.

RATING & STATS

User Rating
4.0/5.0
101 reviews
Customers
8,000+
Founded
1998

KEY FEATURES

  • Group Therapy Documentation & Billing
  • Button-Driven Clinical Notes (Self-Coding)
  • Integrated E-Prescribing (EPCS)
  • HIPAA-Compliant Telehealth
  • AI Ambient Listening Scribe (ICANotes+)
  • Practice Management (Scheduling, Billing)
  • HIPAA-Compliant Patient Portal
  • 100+ Built-in Rating Scales

PRICING

Model: subscription
Starting at: USD 35.00
Tiered, role-based pricing. Plans start at $35/month for part-time, notes-only clinicians. Full-time, non-prescribing is $75/month. Full-time, prescribing is $213/month (+ $99 activation fee). Non-clinical staff is $25/month (first one free). Optional add-ons are extra.
FREE TRIAL

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Behavioral & Mental Health PracticesSolo Practitioners & Group PracticesPsychiatric HospitalsSubstance Abuse Treatment Centers

INTEGRATIONS

ClearinghousesHIEs (Health Information Exchanges)Lab IntegrationNexio (Payment Processing)

COMPLIANCE & SECURITY

Compliance:
HIPAAONC-CertifiedHITECH ActCMSCARFJoint Commission
Security Features:
  • 🔒Data Encryption
  • 🔒Secure Messaging
  • 🔒Role-Based Access
  • 🔒Password Protection

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, 24/7 support
Implementation Time: 1-4 weeks
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Rapid, compliant note-taking via button-driven interface
  • +Dedicated tools for Group Therapy documentation and billing
  • +Unlimited, included 24/7 support and training
  • +Specialized for behavioral health, not a generic EHR
  • +Strong interoperability (FHIR API, HIEs)
✗ Cons:
  • -User interface is often described as dated or unorthodox
  • -Steep initial learning curve for some users
  • -Can be costly for very small practices compared to alternatives
  • -Mobile access relies on Microsoft Remote Desktop for full functionality

ABOUT ICANOTES

Other software by ICANotes:
ICANotes (Behavioral Health EHR & Practice ManagementBehavioral health-specific EHR)
ICANotes Assessments (Behavioral Health EHR & Practice ManagementIntake and assessment tools)
ICANotes Patient Portal (Behavioral Health EHR & Practice ManagementClient portal and engagement)
ICANotes Psychiatry (Behavioral Health EHR & Practice ManagementPsychiatric medication management)
ICANotes Treatment Plans (Behavioral Health EHR & Practice ManagementMental health treatment planning)