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Eleos Health

by Eleos Health
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OVERVIEW

AI-powered CareOps automation platform for behavioral health that automates clinical documentation and provides actionable care insights.

Eleos Health is an AI-powered CareOps automation platform purpose-built for behavioral health, substance use disorder (SUD) treatment, home health, and hospice, designed to streamline documentation and significantly reduce provider burnout. The platform utilizes voice-based AI (ambient scribe) and Natural Language Processing (NLP) technology, trained on one of the industry's largest datasets of real-world treatment sessions, to securely capture and analyze therapy sessions.

Key Benefits and Capabilities:

  • Automated Documentation: The core feature, Eleos Documentation, works by turning ambient session audio or short bullet points into detailed, compliant, and clinically rich progress notes, reducing documentation time by over 70% and allowing providers to focus on client care. Providers accept approximately 80% of the system's documentation suggestions.
  • Compliance & Auditing: The platform includes Eleos Compliance, an AI-enabled solution that automatically scans 100% of eligible progress notes across various domains to flag potential documentation errors before a claim is submitted. This simplifies the appeals process and supports ongoing accreditation efforts.
  • Clinical Insights: It provides real-time, actionable insights and analytics into treatment effectiveness, helping to drive evidence-based care and improve client outcomes. This includes shortening feedback loops for supervisors and leaders.
  • Seamless Integration: Eleos Health is compatible with a variety of web-based Electronic Health Record (EHR) systems through a lightweight technical embedding solution, often a simple browser extension, which ensures a smooth and rapid implementation with minimal disruption to existing workflows.

Target Users: Behavioral health providers, case managers, prescribers, organizational leaders, and audit/compliance teams in medium to enterprise-sized practices and health systems.

RATING & STATS

User Rating
4.9/5.0
19 reviews
Customers
100+
Founded
2020

KEY FEATURES

  • AI-Powered Ambient Scribe/Documentation Automation
  • Eleos Compliance (Pre-submission Error Flagging)
  • Real-Time Clinical Insights and Feedback
  • EHR Workflow Embedding (Browser Extension)
  • Voice-Driven Analytics/Speech-to-Insights
  • Mobile Documentation

PRICING

Model: enterprise
Pricing is not publicly disclosed; contact the vendor for a quote. The product is positioned for mid-market and enterprise behavioral health organizations. No free trial or free version is available.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Automating Clinical DocumentationImproving Documentation Compliance/IntegrityReducing Provider BurnoutEnhancing Client Outcomes (Evidence-Based Care)Auditing and Quality Improvement

INTEGRATIONS

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COMPLIANCE & SECURITY

Compliance:
HIPAAHITRUSTSOC 2 Type IIISO 27001ISO 27799
Security Features:
  • 🔒2FA
  • 🔒Encryption (in transit and at rest)
  • 🔒Continuous monitoring
  • 🔒Internal and external audits
  • 🔒Cloud VPN for system integration

SUPPORT & IMPLEMENTATION

Support: email, phone, online support
Implementation Time: < 1 week
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Reduces documentation time by 70% or more
  • +Seamless EHR integration via browser extension
  • +High-quality, compliant clinical notes that support medical necessity
  • +Excellent customer support and high ease of use
  • +Empowers audit teams with 100% note scanning for compliance
✗ Cons:
  • -Pricing is not publicly transparent (enterprise model)
  • -Heavy reliance on AI accuracy for sensitive data (requires provider review)
  • -Requires initial staff training and adoption of a new workflow

TRY IT OUT

ABOUT ELEOS HEALTH

Other software by Eleos Health:
Eleos Health Peer (Behavioral Health EHR & Practice ManagementPeer support documentation)