ProsperityEHR Patient Tools are a set of integrated features within the ProsperityEHR platform designed to enhance patient engagement, streamline administrative tasks, and reduce the burden on behavioral health and substance use practices. The tools empower patients with self-service options, ensuring a smoother, more efficient experience from initial contact through ongoing care.
Key Features and Capabilities:
- Digital Patient Intake & Onboarding: Automates the patient onboarding process with digital intake forms and electronic signature (e-signature) capabilities. Patients can complete forms online before their visit, with data flowing directly into the patient chart, reducing manual entry and administrative overhead.
- Appointment Management: Features a consolidated appointment schedule and automated appointment reminders to help reduce no-shows and improve practice efficiency.
- Secure Patient Portal: Provides a self-service option for patients to manage their intake packets, sign documents, and potentially access other health information.
- Integrated Telehealth: Offers a seamless virtual care experience that connects directly to patient records, scheduling, and billing, including integrated Zoom telehealth.
- Outcome Measures Administration: The system can schedule and automatically send built-in, reportable outcome measures (e.g., GAD-7, ACE) to patients before appointments through the portal, facilitating data-driven care.
Target Users and Use Cases: ProsperityEHR Patient Tools are targeted at behavioral health and substance use practices of all sizes, from small to large multi-center organizations. The primary use cases are streamlining the patient intake process, reducing administrative time spent on documentation, improving patient compliance, and facilitating the delivery of virtual care.