The NextStep Behavioral Health EHR, a comprehensive cloud-based software system by NextStep Solutions, is designed to streamline clinical and administrative tasks for mental health and substance use agencies of all sizes . The Client Engagement aspect is a core component, providing convenient and secure communication tools to maintain a strong connection between patients and providers .
Key components of the client engagement suite include:
- Integrated Telehealth: A HIPAA-compliant platform for secure video conferencing and remote therapy sessions, integrated directly with the EHR .
- Patient Portal: Allows clients to securely communicate with providers, exchange demographic/insurance information, schedule appointments, and process payments .
- NextStep Mobile: A mobile-friendly solution that gives providers on-the-go access to client charts, scheduling, and billing functionality, ensuring continuity of care and flexible charting .
Beyond engagement, the software functions as a full EHR and RCM solution. It features a flexible and highly adaptable workflow, automated clinical outcomes measures to track client progress, a Treatment Planning Wizard, and a smart billing engine (EZ-Billing) for claims processing and revenue cycle management . The system is modular, customizable to fit unique workflows, and supports a wide range of behavioral health organizations, including inpatient, outpatient, and residential care facilities .