ECP Billing, part of the comprehensive ECP (Extended Care Professional) software suite by Eldermark, is a cloud-based solution designed specifically to streamline the complex billing processes in senior living, assisted living, and long-term care communities. It aims to maximize revenue capture, reduce administrative overhead, and ensure billing accuracy by eliminating manual data entry and linking financial operations directly to clinical records.
Key Features and Capabilities
The software's core value proposition is its seamless integration with ECP's EHR and eMAR modules. This connection allows for real-time, automated charge capture, ensuring that all services provided are accurately billed.
- Automated Level of Care Adjustments: Captures and automatically prorates level of care changes immediately, ensuring billing is always up-to-date and accurate.
- Comprehensive Ancillary Charge Capture: Automatically captures ancillary charges (e.g., guest meals, salon services, medical supplies) directly from clinical records and integrates them into the billing system.
- Seamless Clinical/Billing Integration: Links clinical operations (EHR, eMAR) directly to billing to reduce redundancy, minimize errors, and save staff time.
- Online Payment Processing: Supports flexible and convenient payment options for residents, including ACH, credit, and debit payments, to expedite cash flow.
- Claims and Medical Billing Management: Provides tools for efficient and compliant Medicaid claims management and submission.
- Export to General Ledger Software: Allows for seamless connection with existing accounting systems by exporting invoicing information to general ledger software (e.g., QuickBooks).
- Customizable Billing Templates: Enables the creation of custom charge templates for recurring charges, daily rates, and à la carte items.
- Real-time Financial Dashboards: Offers out-of-the-box reports and dashboards for real-time financial visibility, tracking revenue, and monitoring Accounts Receivable Days.
Target Users and Use Cases
ECP Billing is an essential tool for Owners and Operators, Directors and Managers, and Finance/Administrative Teams in various long-term care settings.
- Target Industries: Assisted Living, Senior Living, Long-Term Care, Group Homes, Independent Living, Memory Care, and Intellectual and Developmental Disabilities (IDD) communities.
- Primary Use Cases: Revenue optimization, streamlining resident accounts receivable (AR) workflow, quick and precise invoicing, and ensuring regulatory compliance through audit-ready financial records.