CareVoyant is an integrated, enterprise-scale software platform designed for Home Health Care Agencies offering one or more home-based services, including Private Duty Home Care, Private Duty Nursing, Non-Medical Personal Care, Home and Community Based Services (HCBS), and Home Health, all managed under a Single System of Record (ONE Patient, ONE Employee).
The platform's core functions—Intake, Scheduling, Clinical, Financial, Care Coordination, Reports, and Dashboards—are designed to improve operational efficiency by automating key processes and eliminating duplicate data entry. Key features include intelligent matching for schedules, automated calculation of travel times and miles, configurable validations for charges and payroll, and a built-in claims scrubber for clean claim submission, which helps optimize reimbursement and cash flow.
CareVoyant ensures regulatory compliance with federal and state mandates, including full HIPAA compliance for data security and Electronic Visit Verification (EVV) compliance through its integrated CV Mobile app, which interfaces with all state-mandated EVV aggregators.
Key Capabilities:
- Clinical: Create Plan of Care and OASIS from point-of-care (POC) assessments, eMAR, eTAR, and Electronic Continuous Care Flow Sheets.
- Financial: Handles complex billing for Medicare, Medicaid, Managed Care, Private Insurance, and Private Pay. Integrates with payroll services like ADP, Paychex, and QuickBooks.
- Mobility: The CV Mobile application supports in-the-field documentation, EVV, and secure communication, with an offline mode for areas with spotty cellular service.
- Portals: Provides HIPAA-compliant Family Portal and Employee Portal for secure communication, schedule access, and shift management.
The software is scalable and configurable, catering to agencies of all sizes from startups to large enterprises, and supports multi-state operations.