The Care Coordinations Platform is a robust, scalable Software-as-a-Service (SaaS) solution specializing in post-acute care coordination for home health and hospice agencies. The platform is designed to address the unique challenges of the post-acute care continuum, focusing on improving care quality, reducing healthcare costs, and boosting staff and patient engagement. It is a HIPAA-compliant, AI-enabled system that acts as a central hub for all stakeholders: healthcare providers, back-end staff, patients, and their families.
Key Features & Capabilities:
- Secure & Real-Time Communication: Centralized, HIPAA-compliant channels for secure messaging, image, and document sharing between patients, caregivers, and the entire care team.
- AI-Enabled Workflows: Leverages artificial intelligence for predictive insights, automated workflows, and reduced administrative friction, saving clinicians an estimated 12-15 minutes daily.
- EHR Interoperability: Seamless integration with Electronic Health Records (EHRs), including specific integration with HomeCare HomeBase (HCHB) EMR, to ensure continuity of care and data syncing.
- Automated Scheduling & Reminders: Manages and automates appointment scheduling, reminders, and coordination of transportation.
- Patient & Caregiver Engagement: Provides a dedicated portal for patients and caregivers to access care plans, track progress, manage medications, and utilize self-management tools like remote monitoring device integration.
- Analytics & Reporting: Offers real-time data analytics and reporting for improved care outcomes, resource utilization, and proactive care management to reduce hospital readmissions.
Target Users & Use Cases: The platform is primarily built for the post-acute care industry, including home health and hospice agencies of any size. Its core use cases involve streamlining care transitions, improving patient satisfaction (CAHPS Score), and enhancing staff productivity and accountability through a unified, secure communication network.