Join the Future of Pharma with SFDC Veeva CRM | People Prime Worldwide

This video serves as a recruitment announcement, positioned by People Prime Worldwide, focusing on the critical need for skilled SFDC Veeva CRM Developers to support the evolving technological landscape within the pharmaceutical industry. The core message emphasizes the opportunity to elevate a career in Salesforce development by specializing in Veeva CRM, a platform essential for commercial operations and regulatory compliance in life sciences. The announcement targets professionals ready to engage with cutting-edge solutions and collaborate with industry experts on impactful projects, framing the role as a gateway to career advancement in the dynamic Pharma CRM sector.

The primary focus of the role, as detailed in the transcript, centers on the full lifecycle management of Salesforce applications tailored for pharmaceutical clients. Key responsibilities include not only the foundational development of these applications but also the crucial tasks of enhancing existing systems and managing complex projects. A significant component of the role involves stakeholder engagement, specifically gathering and communicating detailed requirements to ensure that the developed solutions accurately address business needs and strategic objectives. This highlights the blend of technical expertise and business acumen required for success in the specialized field of Pharma CRM consulting.

Furthermore, the announcement outlines specific technical and operational duties that define the day-to-day work of an SFDC Veeva CRM Developer. These responsibilities are highly relevant to IntuitionLabs' consulting practice, including configuration and customization of the Veeva platform, performing impact analysis to assess changes, and delivering solutions utilizing the Veeva Vault platform. A strong emphasis is placed on maintaining code quality through rigorous code review and optimization processes. Operationally, the role demands strong collaboration skills, requiring the developer to build effective working relationships with diverse teams—including onsite, offshore, business teams, and external vendors—to ensure seamless project execution and delivery across complex, often globally distributed, pharmaceutical organizations.

Key Takeaways: • The demand for specialized SFDC Veeva CRM developers is high, indicating a continued industry reliance on this platform for managing commercial operations and ensuring regulatory adherence in the pharmaceutical sector. • The role requires a dual skill set encompassing core Salesforce development proficiency (SFDC) combined with deep functional knowledge of the Veeva CRM ecosystem, which is crucial for delivering industry-specific solutions. • A core responsibility involves configuration and customization, suggesting that consultants must be adept at tailoring the standard Veeva product to meet unique client workflows while maintaining the integrity and compliance of the system. • Impact analysis is a critical component of the development lifecycle, ensuring that any changes or enhancements made to the CRM system do not disrupt existing business processes or violate regulatory requirements. • Expertise in delivering solutions using the Veeva Vault platform is explicitly required, highlighting the importance of understanding Veeva’s content management and regulatory compliance tools alongside its CRM capabilities. • Code quality assurance is paramount, requiring developers to perform thorough code reviews and optimization to maintain system performance, scalability, and long-term maintainability within a regulated environment. • Effective communication and requirement gathering from stakeholders are essential, reinforcing the consulting nature of the role where technical solutions must align perfectly with business needs and user requirements. • The necessity of building strong working relationships across onsite, offshore, and external vendor teams underscores the complexity of modern pharmaceutical IT projects, which often involve global collaboration and multiple service providers. • The focus on enhancing and managing projects suggests that the role moves beyond simple development tasks into strategic project ownership and continuous improvement of the CRM system. • Career advancement in Pharma CRM is directly tied to mastering the integration of Salesforce technology with the specialized compliance and workflow requirements of the life sciences industry.

Key Concepts:

• SFDC (Salesforce.com): The foundational cloud computing platform upon which Veeva CRM is built. Proficiency in SFDC development, including Apex, Visualforce, and Lightning components, is assumed.
• Veeva CRM: A specialized, cloud-based customer relationship management solution built on the Salesforce platform, tailored specifically for the pharmaceutical and life sciences industries to manage sales, marketing, and medical affairs interactions while maintaining regulatory compliance.
• Veeva Vault Platform: Veeva’s suite of cloud applications designed for content management and regulatory processes (e.g., Quality, Regulatory, Clinical, Commercial), which often integrates closely with Veeva CRM for comprehensive operational oversight.
• Configuration and Customization: Refers to the two primary methods of tailoring the Veeva CRM system—configuration involves using built-in tools (e.g., fields, layouts, workflows), while customization involves writing custom code (Apex) to meet specific, complex business requirements.