Kent Malmros | 2022 Veeva R&D and Quality Summit | Register Now

This video serves as an invitation and strategic preview for the 2022 Veeva North America Quality and R&D Summit, hosted in Boston. Presented by Kent Malmros, Senior Director of Vault Training at Veeva, the primary goal is to encourage attendance by highlighting critical industry themes and Veeva's strategic direction. The summit is positioned as a crucial in-person event for connecting with quality and manufacturing thought leaders, offering over ten presentations from Veeva customers, live product demonstrations, and extensive networking opportunities focused on best practices for quality transformation within the life sciences sector.

A central theme of the summit, and the core strategic focus articulated by Malmros, is "transforming quality management across the value chain." This theme reflects a significant shift observed in the industry, where companies—regardless of size—are adopting a broader, more holistic approach to quality initiatives. Historically, firms often focused on solving singular, isolated problems related to specific processes or system-based challenges. The new transformative approach emphasizes looking holistically at desired business impacts and designing solutions that address quality management end-to-end. This requires integrating systems and processes across R&D, manufacturing, and commercial operations to achieve comprehensive compliance and operational efficiency.

Furthermore, the video highlights strategic initiatives surrounding Veeva Vault Training. Malmros promises to share how recent product announcements and developments fit into Veeva’s overarching vision to fundamentally change enterprise life sciences training. This focus on training transformation is critical for regulatory compliance, as effective, documented training is a cornerstone of GxP requirements. The integration of training strategy with the broader quality management transformation theme suggests that Veeva is positioning its solutions to support a unified, compliant, and efficient operational model, moving beyond simple document management to intelligent, integrated training delivery and tracking.

The speaker emphasizes that the event is designed to provide attendees with actionable insights from both Veeva leadership and industry peers. By bringing together customers and thought leaders, the summit aims to foster guided discussions around the future of quality management and training strategy. For firms operating in the regulated life sciences space, understanding these strategic shifts—particularly the move toward holistic quality management and the evolution of Veeva’s training platform—is essential for aligning technology investments and consulting services with emerging industry best practices and compliance requirements.

Key Takeaways: • Industry Shift to Holistic Quality Management: The life sciences sector is moving away from siloed, point-solution approaches to quality management. Companies are now seeking transformative initiatives that address quality across the entire value chain, demanding solutions that integrate R&D, manufacturing, and commercial processes. • Focus on Business Impact: Quality initiatives are increasingly being measured by their broader business impacts, requiring a strategic, holistic view rather than merely fixing specific system or process challenges. This necessitates technology partners who can connect quality systems (like Vault Quality) to overall operational goals. • Veeva Vault Training Transformation: Veeva is actively pursuing a vision to "transform enterprise life sciences training," indicating significant strategic investment and new product development in this area. Consultants should anticipate and prepare for changes in how training is managed, delivered, and integrated within the Veeva ecosystem. • Integration of Training and Quality: The strategic alignment of the Vault Training discussion within the R&D and Quality Summit underscores the critical link between effective, compliant training and overall quality management systems (QMS). This confirms that training solutions must be seamlessly integrated into GxP compliance frameworks. • Strategic Opportunity in Quality Transformation: The emphasis on "transforming quality management" signals a high-priority area for investment among pharmaceutical and biotech companies, creating demand for expert consulting services that can implement, customize, and integrate advanced quality and training platforms. • Veeva’s Role in Compliance Evolution: As Veeva continues to evolve its Vault platform (including Quality and Training), it is shaping the future of regulatory compliance technology. Staying current with Veeva’s strategic direction is non-negotiable for firms providing GxP and 21 CFR Part 11 compliant solutions. • Importance of Peer Networking: The summit structure emphasizes networking and guided discussion with Veeva customers and industry thought leaders, suggesting that practical, peer-driven best practices are driving the adoption of new quality management methodologies. • Demand for Integrated Solutions: The call for a broader, holistic approach to quality management validates the need for data engineering and system integration services that can connect disparate quality data sources and provide unified business intelligence dashboards.

Tools/Resources Mentioned:

• Veeva Vault Training
• Veeva R&D and Quality Summit (Event)

Key Concepts:

• Transforming Quality Management Across the Value Chain: This concept refers to the strategic initiative of moving beyond departmental or process-specific quality fixes to implement a unified, end-to-end quality system that spans R&D, manufacturing, and commercial operations, ensuring consistent compliance and efficiency across the entire product lifecycle.
• Holistic Thinking in Quality Initiatives: The methodology of assessing quality challenges based on their overall business impact rather than isolated system failures, leading to comprehensive, integrated solutions rather than fragmented fixes.