EtQ's Mobile Compliance Platform

This video introduces the EtQ Reliance Mobile Compliance Platform, a solution designed to extend the functionality of enterprise compliance systems—such as Quality Management Systems (QMS), Environmental, Health, and Safety (EHS) systems, or general compliance solutions—to personnel working in the field. The core purpose of the platform is to bridge the data gap that occurs when employees are away from their workstations, ensuring continuous access to and recording of critical compliance data. The speaker establishes that relying on manual recording and subsequent re-entry of information when returning to the office leads to significant data disconnects, inefficiencies, and potential errors, which the mobile platform aims to eliminate.

The platform’s central methodology focuses on mobilizing existing compliance workflows. Users can select any form already established within the EtQ Reliance enterprise system, add necessary fields and mobile-specific elements, and instantly deploy it to the Reliance mobile application. This capability ensures rapid adoption and consistency with established organizational processes. Crucially, the system is engineered for both online and offline use. Users can sync the required forms and data to their mobile device before heading into areas with poor connectivity. They can then complete tasks, such as conducting complex audits or recording findings, entirely offline. Once connectivity is restored, the collected data is easily resynced, automatically transferring all information to the central Reliance enterprise system.

The strategic value proposition of this mobile solution lies in enhancing operational efficiency and improving data integrity, both critical concerns in regulated industries like pharmaceuticals and life sciences. By enabling direct data capture at the point of action—whether on a manufacturing floor, in a remote facility, or during a field inspection—the platform eliminates the double handling of information and the associated risks of transcription errors. Furthermore, the platform supports collaboration and communication by providing real-time information, notifications, and updates on assignments and tasks, ensuring that compliance activities are managed effectively regardless of the user’s physical location. The application is broadly accessible, supporting deployment on both Apple and Android tablets, ensuring wide organizational reach.

Key Takeaways: • Elimination of Manual Data Re-entry: The platform directly addresses the inefficiency and data integrity risks associated with recording compliance information manually in the field (e.g., on paper) and then having to re-enter that data into the enterprise system later, ensuring a single source of truth from the point of capture. • Critical Offline Capability: The ability to mobilize forms and data for offline use is essential for regulated environments where audits or inspections often occur in locations (like remote manufacturing sites or facilities) where continuous network access cannot be guaranteed. • Rapid Form Mobilization: The system allows administrators to quickly convert any existing compliance form within the EtQ Reliance enterprise system into a mobile-ready format, minimizing the friction and development time typically associated with deploying new mobile applications. • Enhanced Data Accuracy in GxP Environments: By capturing data directly into a structured digital format at the source, the platform significantly improves data accuracy and integrity, which is vital for maintaining regulatory compliance and audit readiness (e.g., GxP and 21 CFR Part 11 requirements). • Streamlining Field Audits: A primary use case involves conducting comprehensive audits directly on the mobile device, allowing personnel to record findings, observations, and evidence immediately, with automatic transfer to the central QMS upon synchronization. • Increased Operational Efficiency: Extending the compliance system to mobile devices increases the efficiency of field operations by ensuring that tasks can be completed and documented instantly, rather than waiting for personnel to return to their desks. • Real-Time Task Management: The mobile platform provides users with immediate notifications and real-time updates regarding assignments and compliance tasks, facilitating proactive management and timely completion of regulatory requirements. • Broad Device Support: The application is designed for accessibility across the enterprise, supporting both Apple and Android tablets, with easy deployment via the respective official app stores. • Extending Regulatory Reach: Strategically, the platform ensures that the organization's compliance reach is extended beyond the physical office, guaranteeing that all compliance activities, regardless of location, are consistently managed and recorded within the enterprise system.

Tools/Resources Mentioned:

• EtQ Reliance Mobile Compliance Platform
• EtQ Reliance Enterprise System
• Apple App Store
• Google Play

Key Concepts:

• Mobile Compliance: The practice of utilizing mobile devices (tablets, smartphones) to execute, record, and manage regulatory and quality compliance tasks outside of a traditional office setting.
• Offline Synchronization: The technical capability that allows users to work with data and forms while disconnected from the network, securely storing the input locally until connectivity is restored, at which point the data is automatically uploaded and integrated into the central enterprise system.
• QMS (Quality Management System): A formalized system that documents processes, procedures, and responsibilities for achieving quality policies and objectives, often a core component of pharmaceutical and biotech operations.
• EHS (Environmental, Health, and Safety): Management systems focused on protecting the environment, preventing workplace injuries, and ensuring adherence to related regulations.