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Veoci EOC

by Veoci
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OVERVIEW

A no-code, cloud-based platform that serves as a virtual Emergency Operations Center (EOC) for comprehensive crisis management, business continuity, and daily operations.

Veoci EOC is a comprehensive, no-code, cloud-based platform designed for emergency management, business continuity, and daily operations, utilized by a wide range of organizations including governments, healthcare institutions, aviation authorities, and private companies globally.

The platform's core value is its flexibility, allowing users to digitize emergency plans (EOPs, IAPs), set up customized workflows, and automate alerts without requiring traditional coding. It acts as a virtual EOC, centralizing communication, managing resources, and providing a common operating picture for all stakeholders, regardless of their location.

Key Features and Capabilities:

  • Incident Management & Response: Tools for real-time incident tracking, reporting, and plan activation.
  • Mass Notification & Crisis Communication: Out-of-the-box two-way messaging via phone, SMS, and email to instantly alert teams and stakeholders.
  • Situational Awareness: Geospatial mapping (GIS) to visualize incidents, resources, and impacted areas in real-time.
  • Business Continuity & Planning: Comprehensive solutions for Continuity of Operations Planning (COOP), risk assessment, and plan development/maintenance.
  • Resource & Task Management: Streamlined processes for resource requesting, tracking, and task assignment/completion with built-in documentation.
  • Compliance & Reporting: Features for compliance tracking, audit trails, and automated After-Action Reporting (AARs) and FEMA form submissions.

Target Users and Use Cases: Veoci is a powerful tool for emergency managers, business continuity professionals, and organizational leaders across various sectors, including healthcare (with a specialized Veoci Vitals EM solution), government, higher education, and utilities. It supports the full lifecycle of crisis management: preparedness, response, recovery, and mitigation.

RATING & STATS

Customers
500+
Founded
2011

KEY FEATURES

  • Incident Management
  • Mass Notification System
  • GIS Mapping & Situational Awareness
  • Business Continuity Planning (BCP)
  • Resource & Task Management
  • No-Code Customization Platform
  • Compliance Tracking & Audit Trails
  • After-Action Reporting (AAR)

PRICING

Model: enterprise
Contact vendor for a quote. Pricing is structured based on the size of the organization, the level of customization needed, and the number of users. Perpetual license options are available.

TECHNICAL DETAILS

Deployment: cloud, on_premise, hybrid
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Emergency ManagementBusiness Continuity ManagementCrisis ResponseContinuity of Operations Planning (COOP)Pandemic ManagementHealthcare Emergency Management

INTEGRATIONS

Active DirectoryServiceNowSureViewFirst Arriving DashboardsFactalSeeClickFixGoogle Maps API

COMPLIANCE & SECURITY

Compliance:
HIPAASOC 2ISO 27001GDPRSection 508
Security Features:
  • 🔒Multi-Factor Authentication (MFA)
  • 🔒Encryption
  • 🔒Secure Access Controls
  • 🔒Incident Logs

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, knowledge base
Implementation Time: 1-4 weeks
Target Company Size: startup, small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Highly flexible and customizable using a no-code platform.
  • +Acts as a powerful, all-in-one virtual EOC for centralized operations.
  • +Excellent customer service and support noted by users.
  • +Simple for end-users to learn and train on for basic tasks.
✗ Cons:
  • -Massive learning curve for administrators due to blank-slate customization.
  • -User Interface (UI) and performance can be an issue for some users.
  • -May be over-featured or too complex for smaller-scale needs.
  • -Mobile app has been reported to have occasional stability issues.

ABOUT VEOCI

Other software by Veoci:
Veoci (Intensive Care & Critical CareCode management systems)
Veoci Healthcare (Trauma & Disaster ManagementDisaster preparedness platforms)

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