Cyrun EOC (Emergency Operations Center) is a critical component of the Cyrun Alliance suite, designed to ensure operational continuity for public safety agencies, including hospitals and healthcare facilities, during catastrophic events or primary dispatch center failures. It functions as a redundant, remote dispatch system that can operate in tandem with the main dispatch center or as a standalone command center in a crisis (e.g., earthquake, hurricane, terrorist act). The system provides ongoing management of personnel and equipment.
Key capabilities include real-time data synchronization between the EOC and the primary center. If the data line fails, both centers can operate independently, and all information is automatically synchronized once the connection is restored. Because the EOC operates in the exact same manner as the Alliance dispatch system, no additional training is required for dispatchers. The software is designed to handle a wide range of incidents, from mass casualty events to natural disasters.
Key Features & Capabilities:
- Remote Dispatch System (EOC)
- Real-time Data Synchronization between EOC and Primary Center
- Personnel and Equipment Management
- Computer Aided Dispatch (CAD) / Event Desk
- Records Management System (RMS)
- Mobile Data System (MDS) for field officers
- GIS Mapping Integration
- Incident and Reporting Management (UCR/NIBRS/CLERY)
Target Users: Public Safety Agencies, including Law Enforcement, University/Campus Security, Casino Security, and Hospitals/Healthcare Facilities.