Coram EMS (Emergency Management System) is a modern, AI-native platform designed to help organizations, particularly in sectors like K-12 education, healthcare, and assisted living, predict, prepare for, and respond to critical events faster and more effectively. It is a core part of the Coram AI physical security solution, which also includes video security and access control.
Product Overview & Key Benefits: Coram EMS transforms traditional, fragmented emergency response workflows into a single, coordinated command center. It leverages existing security cameras by using advanced AI to proactively detect threats like weapons, smoke, or slip-and-fall incidents, triggering instant alerts. The system ensures rapid communication through critical push alerts (overriding Do Not Disturb), SMS, and email, connecting staff, security teams, and first responders in real-time.
Main Features and Capabilities:
- AI-Powered Threat Detection: Actively monitors existing IP cameras for threats (e.g., firearm detection, smoke) to enable proactive response.
- Multiple Alert Triggers: Emergencies can be triggered manually via a mobile app, discreet wearable panic buttons, or automatically by AI detection.
- Real-Time Coordination: Opens a shared response space with built-in chat, file sharing, and live video feeds for unified situational awareness.
- Automated Workflows: Configurable event types to automate actions like lockdowns, mass notifications, and direct connection to 911 via RapidSOS.
- Drill Mode: Allows organizations to run full-scale practice drills without triggering real-world responses or 911 calls, building staff confidence and ensuring compliance.
- Safe Reunification: Supports post-incident recovery, including safe student/resident reunification by integrating with Student Information Systems (SIS) like Clever.
- Full Event Logging: Automatically logs every message, alert, and action for post-incident review and compliance reporting.
Target Users and Use Cases: Coram EMS is ideal for safety officers, school administrators, facility managers, and security teams in mid-market and enterprise-level organizations. Primary use cases include proactive incident prevention, meeting regulatory requirements (e.g., Alyssa's Law), streamlining emergency response, and staff training.