The HC Standard® software suite by Global Emergency Response (GER), formed in 2004, is an enterprise emergency preparedness and response platform designed for healthcare professionals, first responders, and emergency management personnel. Its core value proposition is to efficiently collect, track, and communicate critical information in near real-time during both daily operations and large-scale critical incidents, enhancing situational awareness and supporting decision-making.
The platform is a cloud-based Software as a Service (SaaS) solution, accessible via a web-based, mobile-responsive design, and dedicated HC Mobile apps available on iTunes and Google Play. It is an interoperable, cross-jurisdictional system that meets HIPAA and HITECH requirements, and supports data exchange in standard formats including HL7, FHIR, and NEMSIS.
Key Features and Capabilities:
- Real-time Situational Awareness: Provides a single, common operating view for incident commanders and personnel.
- Patient Tracking (HC Patient Tracking™): Tracks patient movement, triage status, and medical information from the point of injury through the continuum of care, assisting with family reunification.
- Resource Management: Tracks personnel, equipment, assets, and facility availability at any level of detail, down to specific consumable items, utilizing barcode scanning for easy recording.
- Facility/Bed Tracking (HC Patient Placement™): Allows healthcare facilities to view and manage bed status, and coordinate patient evacuation and transport.
- Infectious Disease Surveillance (HC Disease Surveillance™): Tools for public health agencies to register and remotely monitor individuals suspected of being Persons Under Investigation (PUI).
- After Action Reporting: Generates a complete electronic record of asset and personnel movement for accountability and post-incident analysis.
Target Users and Use Cases: The software is used by first responders, hospitals, government agencies (federal, state, and local), military, and EMS. Primary use cases include mass casualty incident management, disaster preparedness, patient evacuation planning, and daily resource tracking.