HeyPeers is a dedicated, virtual, and on-demand peer-to-peer support platform accessible via a mobile-responsive web app and mobile applications. It is designed to connect individuals with trained Peer Supporters and coaches for group meetings, one-on-one coaching sessions, and private chatrooms on a wide range of topics, including behavioral health, chronic illness, rare disease, grief, and substance use.
The platform's core mission is to make peer support simple, safe, personalized, and affordable, removing barriers to access regardless of geographical or financial situation. Meetings are confidential, password-protected, and offer the option to join anonymously.
Key Features and Capabilities:
- Group Meetings & Coaching: Hosts video group meetings (up to 45 peers) and one-on-one coaching sessions led by Certified Peer Specialists or Certified Recovery Coaches.
- Community Tools: Provides private and public chatrooms moderated by trained Peer Supporters.
- My Journey Tracking: Includes a feature for users to confidentially track their mood, symptoms, side effects, and custom wellness items.
- Organizational Tools: Offers a customizable platform for organizations (Non-Profits, Healthcare Services, Employers, EAPs) to manage their own peer support groups, collect outcome measures, and access utilization data and reports.
- API Access: Provides APIs for organizations to link the platform to their own sites for branding and mission promotion.
HeyPeers is utilized by a thriving community of over 100,000 end-users, serving individuals as well as organizations seeking to lower healthcare costs and improve care utilization through evidence-based peer support programs.