Cerebral logo

Cerebral

by Cerebralcerebral.com
VISIT OFFICIAL WEBSITE →

OVERVIEW

A subscription-based online mental health platform offering therapy, medication management, and coaching via video and mobile app.

Cerebral is a leading subscription-based online mental health platform dedicated to improving access to high-quality mental health care. Launched in 2020, it provides a comprehensive, integrated care model for adults (18+) across the United States.

Product Overview & Key Benefits

Cerebral connects users with a national network of licensed and credentialed mental health professionals, including therapists, psychiatrists (prescribers), and mental health coaches. The platform's primary value proposition is its convenience and affordability, offering an all-in-one solution for diagnosis, personalized treatment plans, and ongoing care from the comfort of home. Users can choose their own provider and manage their entire care journey—from scheduling to messaging and progress tracking—via the web or a dedicated mobile app.

Main Features and Capabilities

  • Individual & Couples Therapy: Weekly 45-minute video or phone sessions with a licensed therapist.
  • Medication Management: Initial psychiatric evaluation, diagnosis, prescription (if appropriate), and ongoing monthly check-ins with a prescriber.
  • Mental Health Coaching: Non-clinical support with goal setting and accountability (often bundled with medication management).
  • Care Coordination: A dedicated care team (prescriber, therapist, or coach) to ensure integrated treatment.
  • Unlimited Messaging: Secure, asynchronous messaging with the care team between scheduled sessions.
  • Progress Tracking: Regular mental health assessments and symptom tracking via the app to monitor progress over time.
  • Prescription Delivery: Free at-home delivery of prescribed medications in most states.
  • Digital Tools: Access to mindfulness, self-care, and Cognitive Behavioral Therapy (CBT) exercises within the platform.

Target Users and Use Cases

Cerebral is designed for individual consumers (adults 18+) seeking treatment for a wide range of mental health conditions, including:

  • Anxiety
  • Depression
  • Insomnia
  • Post-Traumatic Stress Disorder (PTSD)
  • Attention-Deficit/Hyperactivity Disorder (ADHD) (non-controlled substances)
  • Bipolar Disorder
  • Alcohol Dependence

RATING & STATS

User Rating
4.6/5.0
32000 reviews
Customers
500,000+
Founded
2020

SCREENSHOTS

Cerebral screenshot 1Cerebral screenshot 2Cerebral screenshot 3

KEY FEATURES

  • Online Therapy (Video/Phone)
  • Medication Management & Psychiatry
  • Mental Health Coaching
  • Personalized Treatment Plans
  • Unlimited Messaging with Care Team
  • At-Home Prescription Delivery
  • Progress Tracking & Assessments
  • Provider Matching and Selection
  • Couples Therapy

PRICING

Model: subscription
Starting at: USD 60.00
Subscription plans range from $60 to $365 per month, billed monthly or quarterly. The lowest price is the Medication Plan at $180 every three months ($60/month equivalent). The Therapy + Medication plan is $365/month. Pricing is significantly lower with in-network insurance (often around $30/month plus co-pays). HSA/FSA eligible.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps

USE CASES

Anxiety TreatmentDepression TreatmentInsomnia ManagementPTSD and Trauma CareBipolar Disorder ManagementAlcohol Dependence Treatment

COMPLIANCE & SECURITY

Compliance:
HIPAA
Security Features:
  • 🔒Encryption
  • 🔒Secure Messaging

SUPPORT & IMPLEMENTATION

Support: email, phone, in-app messaging
Implementation Time: Instant (online sign-up)

PROS & CONS

✓ Pros:
  • +Offers an integrated model of therapy, medication, and coaching in one platform.
  • +Accepts many major insurance plans, significantly lowering out-of-pocket costs.
  • +Highly convenient with mobile app access for video sessions and messaging.
  • +Prescription delivery included in subscription plans.
  • +Allows users to choose their own licensed provider.
✗ Cons:
  • -Past controversy and FTC fine related to data privacy and HIPAA breaches.
  • -Has discontinued prescribing most controlled substances (e.g., Adderall, Xanax).
  • -Out-of-pocket costs can be high without in-network insurance.
  • -Response times for messaging with care team can take up to 48 hours.

ABOUT CEREBRAL

RELATED ONLINE THERAPY (SYNCHRONOUS/ASYNCHRONOUS) SOFTWARE

BROWSE SOFTWARE IN ONLINE THERAPY (SYNCHRONOUS/ASYNCHRONOUS)