ClinicTracker is a comprehensive, fully integrated Electronic Health Record (EHR), billing, and practice management system specifically designed for mental health and substance abuse agencies. Built by clinicians and administrators with over 20 years of experience, the software aims to simplify every facet of a behavioral health facility's operations, from patient intake to discharge.
The platform's core value proposition is to automate routine clinic tasks, boost staff productivity, increase billing efficiency, and enhance overall management. Key capabilities are integrated into a single solution, eliminating the need for multiple disparate systems.
Key Features and Capabilities:
- Fully Integrated EHR, PM, and Billing: Manages clinical records, scheduling, and revenue cycle management (BillingTracker) within a unified platform.
- Customization Suite: Includes a Custom Form Builder and a Workflow Builder to tailor the system to unique clinic requirements and automate compliance tracking.
- AI-Enhanced Documentation: Features Clinical Scribe, powered by AI, to auto-generate session notes and reduce documentation time while ensuring clinical nuance and payer compliance.
- Patient Engagement: Offers a HIPAA-compliant Patient Portal for 24/7 access to schedules, account information, secure messaging, and online bill pay.
- Telehealth Connector: Enables seamless, secure virtual consultations and remote patient engagement, made possible through integration with partners like TrueConf.
- E-Prescribing (e-Rx): Facilitates secure and efficient medication management.
- Deployment Flexibility: Supports both cloud-based (SaaS) and on-premise (Client/Server) installations to meet the needs of various agencies.
ClinicTracker is a highly customizable solution that serves a wide range of behavioral health settings, including mental health clinics, substance abuse counseling centers, foster care agencies, and university clinics. The company emphasizes its world-class, US-based support team, which is noted for its quick response times and deep product knowledge.