TenEleven MAT is a specialized module within the TenEleven electronic Clinical Record (eCR™) system, designed for behavioral health, mental health, and substance abuse treatment centers. It provides a comprehensive, web-based EHR and practice management solution that is ONC-ATCB and Meaningful Use certified. The software's core value proposition is its ability to offer customizable templates and workflows, specifically tailored for the complexities of behavioral health and addiction treatment, including integrated Medication-Assisted Therapy (MAT) management, e-prescribing, and Medication Administration Records (MAR).
Key capabilities include a full Revenue Cycle Management (RCM) suite for billing and claims, a patient portal for secure communication and record access, and robust reporting/analytics dashboards for tracking clinical and financial KPIs. The system is designed to streamline administrative tasks, enhance care coordination, and ensure compliance with regulatory requirements like HIPAA. While praised for its user-friendliness and responsive customer support, the system is a significant enterprise-level implementation, with a structured 20-week process to go live. It supports both cloud and on-premise deployment options and offers mobile access for clinicians on the go. The software includes FHIR-based API endpoints for interoperability with other healthcare systems.