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HealthStream Quality Manager

by HealthStreamhealthstream.com
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OVERVIEW

Cloud-based Quality Management System (QMS) for skilled nursing and long-term care to automate assessments, improve compliance, and boost quality ratings.

HealthStream Quality Manager (formerly known as abaqis) is a comprehensive, cloud-based Quality Management System (QMS) specifically designed for skilled nursing facilities (SNFs) and long-term care (LTC) providers. The software is built to enhance survey preparedness and regulatory compliance, ultimately helping organizations achieve higher quality ratings, such as a 5-Star rating .

Key Capabilities

  • Survey Readiness: The platform includes a Mock Survey tool that mimics the CMS annual survey process verbatim, providing tailored study guides and prep materials . It uses integrated Minimum Data Set (MDS) data to predict resident interviews with high certainty and ensure staff readiness .
  • Compliance and QAPI: It automates up to 95% of facility assessments into easy-to-digest reports and includes a Quality Assurance & Performance Improvement (QAPI) Plan Builder and Performance Improvement Project (PIP) Builder to meet CMS standards . The system also helps facilities stay compliant with regulations like the CMS 3442-F Minimum Staffing Standards .
  • Data & Analytics: It offers real-time tracking of quality metrics, validated thresholds that indicate problematic areas of care, and customizable enterprise-level monitoring and reporting for data-driven decision-making .

Target Users and Benefits

HealthStream Quality Manager is ideally suited for SNF administrators, quality managers, compliance officers, MDS coordinators, and nursing leadership . By automating routine compliance tasks and providing clear guidance, the system streamlines workflows, reduces the cost of regulatory compliance (compared to consultants), and allows healthcare professionals to focus more on patient care . The software is a commercial proprietary solution and is part of the broader HealthStream ecosystem, offering interoperability with key healthcare and HR systems via its APIs .

RATING & STATS

User Rating
3.8/5.0
Customers
1,000+
Founded
1990

KEY FEATURES

  • Mock Surveys / Survey Readiness
  • QAPI Plan Builder and Management
  • Automated Facility Assessments (MDS Integration)
  • Performance Improvement Project (PIP) Builder
  • Regulatory Compliance Tracking (CMS Standards)
  • Enterprise Monitoring and Reporting
  • Action / Risk Indicators and Dashboards
  • Role-based Access Controls (RBAC)

PRICING

Model: enterprise
Pricing is customized based on the specific needs of the organization and the tiers selected. There are no public list prices. Contact the vendor for a quote. A free demo is available upon request.

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web
🔌 API Available

USE CASES

Achieving 5-Star Quality RatingsPreparing for Annual Regulatory SurveysContinuous Quality Improvement (CQI)Compliance with CMS Minimum Staffing StandardsStreamlining Quality and Compliance Tasks in Long-Term Care

INTEGRATIONS

HRIS systemsPayroll systemsBackground check systemsMDS (Minimum Data Set) Systems

COMPLIANCE & SECURITY

Compliance:
HIPAACMSBAA available
Security Features:
  • 🔒SSO/SAML
  • 🔒2FA support
  • 🔒Encryption (data at rest/in transit)
  • 🔒Audit logging
  • 🔒Role-based Access Controls (RBAC)

SUPPORT & IMPLEMENTATION

Support: email, phone, live chat, ticketing, 24/7 support, community
Implementation Time: 1-3 months
Target Company Size: medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Aids in achieving higher quality ratings (e.g., 5-Star) and deficiency-free surveys
  • +Reduces the cost of regulatory compliance compared to manual processes or consultants
  • +Streamlines workflow by automating routine tasks like facility assessments
  • +Provides data-driven insights and enterprise-level monitoring with risk indicators
  • +Comprehensive QMS features including Mock Surveys, QAPI, and PIP builder
✗ Cons:
  • -May have a learning curve for new users and staff
  • -Utilization of various aspects of the software program can be complex
  • -No public list pricing; requires contacting the vendor for a quote

TRY IT OUT

ABOUT HEALTHSTREAM

Other software by HealthStream:
HealthStream (Healthcare Provider OperationsQuality reporting and compliance)
HealthStream CredentialStream (Human Resources & Talent ManagementCredentialing and privileging)

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