LabCollector Lab Service Manager (LSM) is a powerful add-on module for the core LabCollector LIMS/ELN platform. It is a network-based application designed to help laboratories, core facilities, biotechs, and pharma companies provide services to clients or partners, managing the entire service workflow from request to billing.
Product Overview & Key Benefits LSM tracks all samples arriving for processing, manages their statuses, and generates the final reports. It offers a scalable, end-to-end solution for test management and sample tracking. Its intuitive dashboard allows users to easily monitor work progress and access information at each project stage. The add-on includes a dedicated customer interface (remote web portal) where clients can place requests, follow the process, and download results reports, enhancing collaboration and transparency.
Main Features & Capabilities
- Test Management: Efficiently manage individual tests or create batches with multiple tests and diverse samples.
- Client Portal: Dedicated remote web portal for clients to place requests, track status, and download final reports.
- Financial Management: Quotes, invoicing, and billing management for lab services.
- Reporting: Customizable and comprehensive test report templates, real-time data visualization, and exportable reports (PDF/Excel).
- Security & Access: Enhanced security measures including LDAP/AD integration, SSO, Two-Factor Authentication, and granular user permission levels. [cite: 1, 7 in first search]
- Mobile Support: Dedicated LSM App for mobile experience, enabling quick 1D/2D barcode scanning and sample check-in. [cite: 11, 12 in second search]
Target Users & Use Cases LSM is suitable for labs, biotechs, pharma companies, and core facilities interested in services follow-up. It is adaptable to any kind of lab service, including clinical trials and analytical platform laboratories, by allowing configuration of all steps, assays, protocols, parameters, and results reports.
