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CGM LABDAQ

by CompuGroup Medical
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OVERVIEW

A powerful and scalable Laboratory Information System (LIS) for clinical, reference, hospital, and specialty laboratories.

CGM LABDAQ is a comprehensive Laboratory Information System (LIS) developed by CompuGroup Medical, designed to manage the full workflow of clinical, reference, hospital, and specialty laboratories. Building on over 30 years of LIS experience, the software focuses on maximizing reimbursements, improving workflow, and ensuring regulatory compliance.

Key Benefits and Capabilities

Revenue Cycle Management: CGM LABDAQ is engineered to increase reimbursement and optimize profitability with tools like medical necessity checking and user-defined rules to verify that laboratory tests are billed correctly and procedures are tracked and enforced.

Total Connectivity: The system offers seamless, bi-directional interfaces to a wide range of analyzers (supporting over 67 companies), Electronic Health Records (EHRs), Practice Management systems, and national/regional reference laboratories. The CGM LABNEXUS web portal provides a HIPAA-compliant outreach solution for providers to place orders and receive results online, and a patient portal is also available.

Workflow & Data Management: Core features include Workflow Management to build worklists and coordinate multi-step testing processes, Inventory Management to track reagents and consumables with low-stock alerts, Data Miner for querying patient results, billing, and controls, and Lab IQ, an interactive dashboard for viewing key performance indicators (KPIs) and business insights. The system also supports Autoverification to automatically verify results based on lab-defined criteria, greatly reducing manual review time.

Compliance & Security: CGM LABDAQ assists with HIPAA and CLIA compliance. It maintains data integrity, security, and scalability, offering features like a comprehensive Audit Trail, User Access Controls, and the optional CGM LABSIGN cloud-based document management system for tracking staff approvals and signatures on policies and procedures.

Target Market

CGM LABDAQ is highly scalable and serves a broad range of laboratory environments, including Physician Office Labs (POLs), high-volume Reference Laboratories, Hospitals, Student Health Centers, Veterinary Offices, Pain Management Clinics, Toxicology Labs, and Forensic Labs.

RATING & STATS

User Rating
4.2/5.0
Customers
1,000+
Founded
1989

KEY FEATURES

  • Workflow Management
  • Lab Instrument Interfacing (Bi-Directional)
  • Inventory Management
  • CGM LABNEXUS (Provider/Patient Portal)
  • Lab IQ (Analytics/Dashboard)
  • Billing & Reimbursement Tools (Medical Necessity Check)
  • Autoverification
  • Audit Trail & User Access Controls

PRICING

Model: enterprise
Contact sales for a custom quote. Pricing is modular and scalable based on lab size, required features, and the number of interfaces. A lower-volume Physician Office Lab (POL) configuration is available.

TECHNICAL DETAILS

Deployment: on_premise, hybrid
Platforms: web, windows
🔌 API Available

USE CASES

Clinical LaboratoriesReference LaboratoriesHospital LaboratoriesPhysician Office Labs (POL)Toxicology LabsForensic LabsVeterinary Labs

INTEGRATIONS

EHR/EMR SystemsPractice Management SystemsThird-Party Billing SystemsAnalyzers (67+ Companies)Reference Laboratories

COMPLIANCE & SECURITY

Compliance:
HIPAACLIA
Security Features:
  • 🔒Audit Trail
  • 🔒User Access Controls
  • 🔒Data Integrity & Security
  • 🔒Secure Messaging

SUPPORT & IMPLEMENTATION

Support: phone, email, in-house support
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Very user-friendly and intuitive interface with a customizable homescreen
  • +Excellent, US-based in-house support and dedicated implementation teams
  • +Highly scalable to grow with the lab (from POL to high-volume reference lab)
  • +Strong focus on maximizing reimbursements and billing accuracy
  • +Seamless connectivity with EHRs, analyzers, and reference labs
✗ Cons:
  • -High cost for expanding functionality and adding new instrument interfaces
  • -Users report a desire for an ad hoc rule builder (relies on custom reports)
  • -Some competitors offer more comprehensive specimen management
  • -Support response times can be mixed, particularly for West Coast users at end-of-day

TRY IT OUT

ABOUT COMPUGROUP MEDICAL

Other software by CompuGroup Medical:
CGM ARIA RCM (Accounts Receivable & CollectionsAging bucket management)

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