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Noterro

by Noterro
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OVERVIEW

Cloud-based clinic management software for health practitioners, offering AI-powered charting, online booking, billing, and HIPAA/PIPEDA compliance.

Noterro is a comprehensive, cloud-based practice management software designed for a variety of health care providers, including Massage Therapists, Physiotherapists, Chiropractors, and other wellness professionals. The platform is built to streamline administrative tasks, allowing practitioners to focus more on patient care.

Key Features and Capabilities:

  • Charting & Documentation: Features include structured SOAP notes, predictive charting with smart tags, customizable intake forms, and AI-driven tools like Noterro Scribe for voice-to-chart notetaking and automated note summaries. It also supports orthopedic assessments and file uploads for secure storage of patient files.
  • Scheduling & Booking: Offers flexible online booking, a two-way calendar sync with Google Calendar and Microsoft Outlook, appointment management, waitlists, and automated reminders via email, text, and call. It supports multiple practitioners and locations.
  • Billing & Payments: Streamlines financial operations with payment processing integration (Square, Bambora), insurance billing (CMS-1500 forms, TELUS eClaims, Availity/Office Ally), packages, memberships, and QuickBooks/Xero export.
  • Mobile & Client Experience: The software is mobile-friendly, accessible via a web app on iOS and Android, and uniquely offers a Clinic-Branded App for clients to book, pay, and complete forms. It also features Noterro GO, a suite of tools for mobile practitioners, including geo-fencing and driver-friendly navigation.

Compliance and Security: Noterro is built to follow industry-standard HIPAA and PIPEDA protocols. Security features include 256-bit encryption, two-factor authentication (2FA), access controls, and hourly data backups.

Target Users: The software is ideal for solo practitioners, small businesses, and mid-size clinics, particularly those specializing in massage therapy, chiropractic, physiotherapy, and other manual or mental health disciplines.

RATING & STATS

User Rating
4.8/5.0
627 reviews
Founded
2018

KEY FEATURES

  • AI-Powered SOAP Notes & Predictive Charting
  • Online Booking & Scheduling with Waitlists
  • Clinic-Branded Client Mobile App
  • HIPAA/PIPEDA Compliance & 2FA Security
  • Integrated Payment Processing (Square/Bambora)
  • Insurance Billing (CMS-1500, TELUS eClaims)
  • Multi-Practitioner and Multi-Location Management
  • Noterro GO for Mobile Practitioners

PRICING

Model: subscription
Starting at: USD 28.05
Tiered subscription model. Core: $33.00/month + $13.20/month/additional seat; Plus: $55.00/month + $22.00/month/additional seat; Max: $77.00/month + $27.50/month/additional seat. Billed monthly in USD (or CAD for Canadian clinics). Starting price is sometimes advertised lower.
FREE TRIAL

TECHNICAL DETAILS

Deployment: saas, cloud
Platforms: web, windows, mac, ios, android, chromeos
📱 Mobile Apps🔌 API Available

USE CASES

Practice Management for Health and Wellness ClinicsPatient Charting and Clinical DocumentationOnline Appointment Scheduling and RemindersBilling, Invoicing, and Insurance Claims ProcessingClient Engagement and Marketing

INTEGRATIONS

Google CalendarMicrosoft OutlookMailchimpSquareXeroQuickBooksTELUS eClaimsAvailityBamboraZapier

COMPLIANCE & SECURITY

Compliance:
HIPAAPIPEDA
Security Features:
  • 🔒2FA
  • 🔒256-bit Encryption
  • 🔒Access Controls
  • 🔒Hourly Data Backups

SUPPORT & IMPLEMENTATION

Support: email, phone, 1-on-1 support, live webinars
Implementation Time: < 1 week
Target Company Size: startup, small, medium
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Excellent value for money and affordable tiered pricing
  • +Highly rated and responsive customer support
  • +AI-powered charting (Scribe, predictive notes) and customizable forms
  • +Client-branded mobile app for booking and payments
  • +Quick and easy setup (most clinics in under an hour)
✗ Cons:
  • -Cost for additional practitioners/add-ons can increase quickly
  • -Occasional reports of slow loading or minor glitches
  • -Requires a constant internet connection to use

ABOUT NOTERRO

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