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AdvancedMD Statements

by AdvancedMD
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OVERVIEW

A comprehensive medical billing feature offering eStatements and an automated print & mail service to simplify patient communication and accelerate collections for healthcare practices.

AdvancedMD Statements is a key feature within the AdvancedMD Billing and Revenue Cycle Management (RCM) suite, designed to streamline patient collections for independent medical practices. It offers multiple options for delivering patient statements, including electronic statements (eStatements), an automated print and mail service, and the ability to print statements in-office.

Key Capabilities

The primary value proposition is the automation and clarity of the patient billing process. The system can automatically process statement batches and send them electronically for print, stuffing, and mailing via a service like RelayHealth, eliminating manual administrative work and costs for the practice. The statements themselves are formatted for clarity, featuring a highlighted "Pay This Amount" field, separated adjustments and payments, and enlarged balance due information to reduce patient confusion and encourage faster payment.

It supports multiple payment collection methods, including online payments (ePayments), at the office, payment plans, credit-card-on-file, and phone-in payments. A significant feature is the ability to send a Single Statement to a patient, consolidating charges regardless of how many providers the patient has seen within the practice, which further simplifies the patient's billing experience.

AdvancedMD Statements is part of the all-in-one AdvancedMD Rhythm suite, which unifies Practice Management, Electronic Health Records (EHR), and Patient Engagement on a single cloud platform. This integration ensures that billing data is synchronized with clinical and front-office workflows for a seamless revenue cycle.

RATING & STATS

User Rating
3.9/5.0
146 reviews
Customers
7,000+
Founded
1999

KEY FEATURES

  • Automated Print & Mail Service
  • Electronic Statements (eStatements)
  • Single Patient Statement (Multi-Provider Consolidation)
  • Clear, Confusion-Free Statement Formatting
  • Integrated Patient Payment Options (Online, Credit Card on File)
  • A/R Management Tools
  • Integrated Clearinghouse
  • Claim Scrubbing

PRICING

Model: subscription
Starting at: USD 169.00
Subscription-based pricing is customized and often bundled with the full AdvancedMD Rhythm suite (EHR, PM, Patient Engagement). Pricing can start from approximately $169/month for a basic package, or up to $729/provider/month for comprehensive bundles. The automated print & mail statement service is typically an add-on or included in RCM service packages.

TECHNICAL DETAILS

Deployment: cloud, saas
Platforms: web, ios, android
📱 Mobile Apps🔌 API Available

USE CASES

Accelerating patient payment collectionsReducing administrative effort and cost of paper billingImproving patient satisfaction with clear billing communicationStreamlining the overall revenue cycle management (RCM)

INTEGRATIONS

RelayHealth Online ProcessingHIPAA OneSwellVital InteractionHealthjump

COMPLIANCE & SECURITY

Compliance:
HIPAAMACRAMIPS
Security Features:
  • 🔒2FA
  • 🔒Data Encryption (In-transit and Stored)
  • 🔒Role-Based Access Control
  • 🔒Regular Security Audits
  • 🔒Multi-factor Authentication

SUPPORT & IMPLEMENTATION

Support: live chat, phone, email, expert RCM team
Implementation Time: 1-3 months
Target Company Size: small, medium, enterprise
TRAINING AVAILABLE

PROS & CONS

✓ Pros:
  • +Comprehensive, all-in-one platform (EHR, PM, Billing)
  • +Highly customizable workflows and a la carte feature selection
  • +Robust, automated patient statement and billing options
  • +Cloud-based access from any device (web, iOS, Android)
  • +Strong reporting and analytics capabilities
✗ Cons:
  • -Steep learning curve and complex initial setup
  • -A la carte pricing can lead to higher total cost for all features
  • -Occasional reports of system glitches or slowdowns
  • -Customer support quality can be inconsistent (based on some reviews)

ABOUT ADVANCEDMD

Other software by AdvancedMD:
AdvancedMD (Emergency Department OperationsFast track and urgent care systems)
AdvancedMD Behavioral Health (Behavioral Health EHR & Practice ManagementIntake and assessment tools)
AdvancedMD Claims Scrubbing (Medical Billing & Claims ManagementClaims scrubbing and validation)
AdvancedMD Denial Mgmt (Denials Management & AppealsDenials tracking and categorization)
AdvancedMD Dermatology (Health Coaching & Behavior ChangeDigital health coaching platforms)

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